Dynamic Assistant Store Manager – Bakery Team Lead

Sercanto; City of Brisbane; On-site; AUD 55,000 - 70,000; Full time

Job summary

Sercanto is seeking an energetic Assistant Store Manager to support the Ningi store, Queensland, with a strong focus on customer satisfaction and team leadership. The role requires hands-on management across shifts, including opening and closing duties, with a commitment to high service standards and food safety.

Reliable transport is essential for early starts. The successful candidate will bring prior food service or retail experience, excellent communication, and the ability to mentor staff

Qualifications

• Experience in food service/retail environments and a commitment to customer satisfaction.
• Ability to lead by example, motivate a team and maintain high energy across shifts.
• Strong organisational skills and effective communication with staff and customers.

Responsibilities

• Ensure customer service excellence as the top priority.
• Maintain highest standards of food safety and store cleanliness.
• Open and close the store as required.
• Train, supervise, mentor and coach team members.
• Manage stock, rotation, and minimise wastage.
• Implement store policies and back-office tasks.
• Maintain health and safety and food safety knowledge.

Skills

Customer service

Leadership

Food service experience

Time management

Team building

Reliability

Job description

Sercanto is seeking an energetic Assistant Store Manager to support the Ningi store, Queensland, with a strong focus on customer satisfaction and team leadership. The role requires hands-on management across shifts, including opening and closing duties, with a commitment to high service standards and food safety.

Reliable transport is essential for early starts. The successful candidate will bring prior food service or retail experience, excellent communication, and the ability to mentor staff