Dynamic Admin & Travel Coordinator

Government client (agency undisclosed); Rockhampton Regional; On-site; AUD 60,000 - 85,000; Full time

Job summary

DFP Recruitment is seeking an experienced Business Support Officer for a temporary assignment with a government department in Rockhampton. You will provide high-quality administrative and customer support, coordinate travel arrangements if required, and manage correspondence and reporting to meet service delivery KPIs.

You will work within a fast-paced team, liaising with suppliers and stakeholders to ensure timely outcomes, maintain records using Ellipse and MS Office, and support senior staff

Qualifications

• Experience in administration or business support with customer service.
• Strong organisational skills and ability to manage competing priorities.
• Excellent written and verbal communication.
• High attention to detail and data accuracy.
• Proven ability to work in fast-paced environments and meet deadlines.
• Strong stakeholder engagement and relationship-building.
• Proficiency in Microsoft Office applications.
• Positive, professional attitude and teamwork.

Responsibilities

• Deliver exceptional customer service to internal and external stakeholders.
• Coordinate travel bookings including flights, accommodation, charters, ferries, and vehicle hire.
• Manage incoming and outgoing correspondence, emails, and telephone enquiries within required timeframes.
• Maintain accurate records, reports, and documentation using systems such as Ellipse and Microsoft Office.
• Support a high-performance team environment focused on achieving service delivery objectives and KPIs.
• Liaise effectively with suppliers, industry partners, and stakeholders to ensure timely service outcomes.
• Develop, maintain, and improve procedures, manuals, and registers.
• Provide general administrative support and assist senior staff as required.

Skills

Customer service

Administration

Coordination

Stakeholder engagement

Microsoft Office

Tools

Ellipse

Job description

DFP Recruitment is seeking an experienced Business Support Officer for a temporary assignment with a government department in Rockhampton. You will provide high-quality administrative and customer support, coordinate travel arrangements if required, and manage correspondence and reporting to meet service delivery KPIs.

You will work within a fast-paced team, liaising with suppliers and stakeholders to ensure timely outcomes, maintain records using Ellipse and MS Office, and support senior staff