Duty Technician

Hilton Hotels & Resorts; Gold Coast City; Presencial; AUD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Team Member Travel Program

Discounts on Hilton outlets

Training & career development

Resumo da oferta

Hilton Hotels & Resorts – Surfers Paradise QLD is seeking a Duty Technician to perform daily bedroom and corridor maintenance, ensuring the hotel and residences are well maintained and guest experiences are exceptional.

You will work a rotating roster including mornings, afternoons, weekdays and weekends, carrying out routine and reactive repairs to guestrooms, A/C units, TVs, furniture, carpentry and plumbing as needed.

Qualificações

• Committed to delivering a high level of customer service.
• Flexible to respond to a range of different work situations.
• Ability to work under pressure.
• Ability to work on their own.
• Previous experience in a similar role.

Responsabilidades

• Carry out basic repairs to guestrooms, A/C units, troubleshoot and repair in-house TV systems.
• Ensure guest rooms and corridors are in the required working order.
• Conduct minor furniture and carpentry repairs and minor plumbing repairs (taps, shower heads, toilets).
• Report any health and safety issues on the floor.
• Perform special projects and other responsibilities as assigned.

Conhecimentos

Customer service

Flexibility

Work under pressure

Independent worker

Descrição da oferta de emprego

Hilton Hotels & Resorts – Surfers Paradise QLD

Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!

Why you’ll love working for Hilton!

Access to the world’s best Team Member Travel Program with highly discounted rates

Discounts of up to 25-50% on products and services in participating Hilton outlets

Comprehensive training and support for your new role

Access to Hilton University training, offering more than 3000 learning programs

Extensive range of career development opportunities

Voted #1 Hospitality Company Great Places to Work

Discounted Parking

What will I be doing?

As Duty Technician, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an excellent Guest and Member experience. Working a rotating roster of mornings, afternoons, weekdays and weekends you will carry out routine and reactive repair, general maintenance of the building to maintain the hotel and residences in an optimum and efficient manner. Specifically, you will be responsible for performing the following tasks to the highest standards:

Carry out basic repairs to guestrooms, A/C units, trouble shoot and repair in-house TV systems

Ensure guest rooms and corridors are in the required working order

Conduct minor furniture and carpentry repairs and minor plumbing repairs (taps, shower heads, toilets).

Report any health and safety issues on the floor

Perform special projects and other responsibilities as assigned

What are we looking for?

A Duty Technician at Hilton Surfers Paradise is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Committed to delivering a high level of customer service

Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Ability to work under pressure

Ability to work on their own

Previous experience in a similar role