Hotel Duty Technician: Hands-On Maintenance & Guest Comfort

Hilton Hotels & Resorts; Gold Coast City; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Team Member Travel Program

Discounts on Hilton outlets

Training & career development

Job summary

Hilton Hotels & Resorts – Surfers Paradise QLD is seeking a Duty Technician to perform daily bedroom and corridor maintenance, ensuring the hotel and residences are well maintained and guest experiences are exceptional.

You will work a rotating roster including mornings, afternoons, weekdays and weekends, carrying out routine and reactive repairs to guestrooms, A/C units, TVs, furniture, carpentry and plumbing as needed.

Qualifications

• Committed to delivering a high level of customer service.
• Flexible to respond to a range of different work situations.
• Ability to work under pressure.
• Ability to work on their own.
• Previous experience in a similar role.

Responsibilities

• Carry out basic repairs to guestrooms, A/C units, troubleshoot and repair in-house TV systems.
• Ensure guest rooms and corridors are in the required working order.
• Conduct minor furniture and carpentry repairs and minor plumbing repairs (taps, shower heads, toilets).
• Report any health and safety issues on the floor.
• Perform special projects and other responsibilities as assigned.

Skills

Customer service

Flexibility

Work under pressure

Independent worker

Job description

Hilton Hotels & Resorts – Surfers Paradise QLD is seeking a Duty Technician to perform daily bedroom and corridor maintenance, ensuring the hotel and residences are well maintained and guest experiences are exceptional.

You will work a rotating roster including mornings, afternoons, weekdays and weekends, carrying out routine and reactive repairs to guestrooms, A/C units, TVs, furniture, carpentry and plumbing as needed.