Duty Managers FT/Casual | Lewis Hotels

Lewis Hotels; Sydney; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Company discounts

Career progression

Résumé du poste

Lewis Hotels Group seeks proactive Duty Managers to join our busy venues across Greater Sydney. You will lead front-of-house and back-of-house operations, supervise staff, and ensure exceptional customer experiences in a vibrant hospitality environment.

We value leadership, ongoing training, and career progression. The role offers full-time and casual opportunities with the chance to develop within a well-established pub group, delivering consistent service and strong team culture.

Qualifications

• rsa / rcg / arcg certification required
• available to work varied shifts, nights required
• pub environment background preferred
• experience in managing staff and operations
• strong leadership and customer service focus

Responsabilités

• Supervise all staff and run shifts effectively
• Oversee front and back of house operations
• Support staff in delivering customer service
• Cash handling and day-to-day admin
• Assist with stock takes, ordering and training
• Ensure venue operates within regulations and safety standards

Connaissances

Leadership

Customer service

Staff training

Cash handling

Venue presentation

Back of house admin

TAB/KENO experience

RSA/RCG/ARCG

Description du poste

Lewis Hotels Group are seeking Duty Managers.

Duty/Nights & Assistant Managers

• Full time & casual opportunities available
• Company discounts
• Career progression

Our Company

Lewis Hotels operates 13 successful Hospitality venues across Greater Sydney, all with something different to offer. We believe in more than just serving drinks and food, we are dedicated to creating memorable experiences and fostering a sense of community among our customers.

Whether its hosting events, serving up a hearty pub meal, partnering with local businesses or simply being a gathering place for friends & family, we are proud to contribute to the vibrancy of our community, authentically and responsibly.

By staying innovative, adaptable and open minded, we ensure that we are always striving to deliver the best possible service to all our patrons.

The Venues

We are currently looking to fill multiple management positions for the following venues:

• Ramada hotel
• Beverly Hills Hotel
• Canley heights hotel

About You

We are looking for an individual with a passion for the hospitality Industry who takes pride in themselves, the venue, and their team when delivering the customer service experience.

You would have a genuine interest in current market trends and the ability to assist in business growth through executing efficient day to day operations, continuous training and development of staff, optimising all venue offerings and delivering exceptional customer service.

Having a balanced approach to floor and office management and the ability to lead by example is a crucial part of running our venues.

You would have the ability to nourish a team environment and strive for all team members to reach their full potential in their hospitality career.

You would be self-motivated and naturally a multitasker, wanting a long-term position in our company.

To be successful in this role you will need

• Current RSA / RCG / ARCG
• Available to work varied shifts, however nights are a must
• Pub environment background desired
• TAB / KENO experience desired, however training can be provided
• The ability to professionally supervise, train and direct staff to provide a great customer experience within our venue
• A great eye for detail and venue presentation
• Exceptional personal presentation and customer service skills
• Organised by nature
• Strong cash handling and leadership skills
• Exposure to back of house administration
• Proven experience in a similar role

What you will do

• Supervise all staff and run the shift effectively, managing all facets of the business
• Oversee both front and back of house operations
• Support all staff when delivering the customer service experience
• Cash handling associated with the day-to-day operations
• Assist the management team with stock takes, ordering, ad hoc admin & staff training
• Ensuring the venue operates within compliance regulations at all times
• Confidently lead the team around you, with a strong focus on creating a positiveworking culture for everyone

What you need to know

This role is for someone who has a strong focus on leadership, career growth and a genuine passion for working in the Hospitality Industry.

Sound like you?

If you are looking for a long-term position in the Hospitality Industry, with a well-established Pub Group,