DUTY MANAGER (WITH CONTENT FOCUS)

Rick's Garage; Palmwoods; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Full-time salaried role

Training roadmap and support

Growth opportunities

Job summary

Rick's Garage Bar & Diner in Palmwoods is seeking a Food & Beverage Manager to own the numbers and lead the front-of-house and bar teams across the diner and its three bars. You will set service standards, train staff, and ensure every cocktail and table is looked after.

Develop drinks lists, promotions and events, manage ordering, stock, and supplier relations, and work with the kitchen on menus and function packages to drive revenue and guest satisfaction.

Qualifications

• Minimum 2 years' experience as Bar/F&B/Venue Manager in a high-volume venue.
• Understand GP, COGS and labour percentages and how they move margins.
• Available weekends, evenings and public holidays; RSA certified.

Responsibilities

• Lead FOH and bar teams across four areas.
• Set service standards from entry to departure.
• Ensure cocktails and tables meet specs and standards.
• Train and develop floor staff and bartenders.
• Manage beverage ordering, stock and supplier relationships.
• Run monthly stocktakes and variances.
• Drive FOH and bar revenue and BEV GP.
• Build rosters to budget and labour targets.
• Coordinate bookings and events night of functions.
• Enhance guest reviews and handle complaints during shifts.
• Develop drinks lists, promotions and events.
• Collaborate with kitchen on menus and event packages.
• Ensure events run smoothly from setup to last drinks.

Skills

Leadership

Team coaching

Operational excellence

Job description

FOOD & BEVERAGE MANAGER

Rick's Garage Bar & Diner, Palmwoods

Three bars, a American diner, live music and a car park full of chrome. We need someone to own the numbers behind it.

Ricks Garage is a big American-style diner on the Sunshine Coast hinterland. We have three bars: the Whiskey Bar (est. 2014, with 100+ whiskeys and a proper cocktail list), the Retro Bar and the Garden Bar. Next door is the Rick's Garage Bakehouse. We run functions for up to 200 guests, host car and bike club meets, put on live music and get very busy on weekends.

WHAT YOU'LL DO

Lead the floor

Lead the FOH and bar teams across the diner, Whiskey Bar, Retro Bar and Garden Bar

Set the service standard from the moment guests walk in until they leave, at tables and at the bar

Hold the standard: every cocktail to spec and every table looked after

Train and develop floor staff and bartenders through our structured training pathways

Be on the floor during peak trade, not in the office

Own the numbers

Manage beverage ordering, stock and supplier relationships

Run monthly stocktakes and act on the variances

Drive FOH and bar revenue, average spend and beverage GP

Build FOH and bar rosters to budget and hit your labour targets

Keep an eye on bookings so the floor is set up and staffed for what's coming

Grow the offer

Develop drinks lists, specials and promotions that bring people in

Work with the kitchen on menus, specials and function packages

Make sure functions and events run smoothly on the night, from setup to last drinks

Lift our Google reviews and make sure every complaint is dealt with on the shift

Bring new ideas to make Rick's Garage the place people come back to

WHO WE'RE LOOKING FOR

At least 2 years' experience as a Bar Manager, F&B Manager or Venue Manager in a high-volume venue

You know your GP, COGS and labour percentages and can explain what moves them

A leader who holds standards, coaches people and doesn't walk past a problem

Available weekends, evenings and public holidays

Current RSA

WHAT YOU GET

• Full-time salaried role under the Restaurant Industry Award
• Proper systems, training roadmaps and support behind you
• Room to grow in a business that's expanding