Duty Manager: Lead Teams and Deliver Great Service

ALDI Stores; Melbourne; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

35-hour week

Shift allowances

Career progression

Paid parental leave

Health insurance

Wellbeing program

Free physiotherapy

Employee Assistance Program

Job summary

ALDI Stores is seeking a Duty Manager to lead store operations, supervise shifts and guide team members while delivering exceptional customer service. You will open/close the store, provide feedback, assist in training, and ensure shelves are stocked.

The role emphasizes safety, efficiency, and leadership within a supportive team environment. With a 35-hour week, evenings and weekends required, the role offers extensive training, internal career progression, and family-friendly benefits

Qualifications

• Proactive leadership and people-management skills.
• Strong communication and teamwork abilities.
• Customer-focused with a positive attitude.
• Ability to manage workload and stay composed under pressure.

Responsibilities

• Open and close the store and supervise shifts.
• Provide clear, constructive feedback to the team.
• Assist in training and onboarding new team members.
• Deliver excellent customer service at the registers with a smile.
• Keep shelves stocked so customers can find products easily.
• Maintain safety by watching for incidents or hazards.

Job description

ALDI Stores is seeking a Duty Manager to lead store operations, supervise shifts and guide team members while delivering exceptional customer service. You will open/close the store, provide feedback, assist in training, and ensure shelves are stocked.

The role emphasizes safety, efficiency, and leadership within a supportive team environment. With a 35-hour week, evenings and weekends required, the role offers extensive training, internal career progression, and family-friendly benefits