Store Duty Manager — Lead Teams & Serve Customers

ALDI Stores Australia; Adelaide; On-site; AUD 47,000 - 52,000; Full time

Benefits offered by this job

Competitive hourly rate

Weekend availability

35-hour week contract

Internal career progression

Job summary

ALDI Stores Australia is seeking a Duty Manager to lead store operations, supervise shifts, and drive exceptional customer service. You’ll open/close the store, guide the team, train new staff, and ensure a smooth, safe shopping experience for customers.

The role involves serving customers at the tills, maintaining stock levels, and upholding ALDI’s standards while supporting the store management team. A proactive, friendly leader with strong communication will thrive in this environment.

Qualifications

• Use your initiative to manage and improve our work quality and efficiency.
• Communicate effectively with colleagues at all levels - teamwork is the key.
• Exhibit professionalism, fairness, and responsibility in every conversation.
• Manage your workload effectively, even when things heat up.
• Lead by example, promoting a positive team spirit that's contagious.

Responsibilities

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Skills

Leadership

Customer service

Teamwork

Communication

Problem solving

Job description

ALDI Stores Australia is seeking a Duty Manager to lead store operations, supervise shifts, and drive exceptional customer service. You’ll open/close the store, guide the team, train new staff, and ensure a smooth, safe shopping experience for customers.

The role involves serving customers at the tills, maintaining stock levels, and upholding ALDI’s standards while supporting the store management team. A proactive, friendly leader with strong communication will thrive in this environment.