Retail Duty Manager: Lead Teams, Deliver Service

ALDI Stores; Nowra; On-site; AUD 41,000 - 54,000; Full time

Benefits offered by this job

Hourly rate

Weekend availability

35-hour week

Internal career growth

Parental leave

Wellbeing program

EAP

Free physiotherapy

Job summary

ALDI Stores is seeking a Duty Manager to lead store operations and customer service on shift. You’ll supervise team members, train staff, and ensure a smooth-running store while upholding ALDI standards.

Responsibilities include opening/closing, staff feedback, stock maintenance, and safety monitoring. The role emphasizes leadership growth, teamwork, and delivering exceptional service in a fast-paced environment.

Qualifications

• Ability to manage and improve work quality and efficiency.
• Strong communication with colleagues at all levels.
• Professional and responsible conduct in all conversations.
• Ability to handle workload and stay composed under pressure.

Responsibilities

• Open and close the store and supervise shifts.
• Provide clear, constructive feedback to the team.
• Assist in training and onboarding team members.
• Serve customers at registers with a smile.
• Keep shelves stocked so customers can find favourites.
• Monitor incidents or hazards to keep everyone safe.

Skills

Initiative management

Teamwork

Professionalism

Workload management

Lead by example

Customer service

Job description

ALDI Stores is seeking a Duty Manager to lead store operations and customer service on shift. You’ll supervise team members, train staff, and ensure a smooth-running store while upholding ALDI standards.

Responsibilities include opening/closing, staff feedback, stock maintenance, and safety monitoring. The role emphasizes leadership growth, teamwork, and delivering exceptional service in a fast-paced environment.