Duty Manager: Lead Store Operations & Customer Excellence

ALDI Stores; Merimbula; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Shift allowances

Paid parental leave

Wellbeing program

Employee assistance program

Free physiotherapy

Job summary

ALDI Stores is seeking a Duty Manager to lead store operations and guide team members. You’ll supervise shifts, engage with customers, and uphold our standards of service and safety. This role focuses on leadership development within a fast-paced retail environment.

You’ll work with a supportive team, receive extensive training, and benefit from ALDI’s commitment to work-life balance, employee wellbeing, and internal career progression.

Qualifications

• Use your initiative to manage and improve our work quality and efficiency.
• Communicate effectively with colleagues at all levels - teamwork is the key.
• Exhibit professionalism, fairness, and responsibility in every conversation.
• Manage your workload effectively, even when things heat up.
• Lead by example, promoting a positive team spirit that's contagious.
• Offer our customers service that's consistently polite and courteous.

Responsibilities

• Open and close the store and supervise shifts.
• Provide clear, constructive feedback to the team.
• Assist in training and onboarding team members.
• Serve customers at the registers with a smile and professionalism.
• Keep shelves stocked so customers can find favourites.
• Monitor incidents or hazards to keep everyone safe.

Skills

Leadership

Teamwork

Communication

Initiative

Professionalism

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Cash register

Job description

ALDI Stores is seeking a Duty Manager to lead store operations and guide team members. You’ll supervise shifts, engage with customers, and uphold our standards of service and safety. This role focuses on leadership development within a fast-paced retail environment.

You’ll work with a supportive team, receive extensive training, and benefit from ALDI’s commitment to work-life balance, employee wellbeing, and internal career progression.