Duty Manager - Lead Elite Race-Day Service in Darwin

Darwin Turf Club; Darwin; On-site; AUD 70,000 - 100,000; Full time

Job summary

Darwin Turf Club, home to Silks Darwin, seeks a proactive Duty Manager to oversee day-to-day operations during race days and events. You will lead front-of-house teams across bars and functions, ensure service excellence, and mentor staff to deliver seamless guest experiences.

RSA and RSG compliance are essential, as is a hands-on leadership style. You’ll coordinate setup, break-down, stock, and reporting, while upholding health and safety standards across busy, high-volume venues.

Qualifications

• Experience supervising hospitality teams in high-volume venues or large events.
• Strong knowledge of bar service and function/event management.
• Excellent communication and leadership abilities.

Responsibilities

• Supervise, train, and support bar and food & beverage attendants to deliver high-quality service.
• Provide pre-shift briefings, team allocations, and hands-on coaching.
• Lead operational setup and pack-down for bars and functions.
• Oversee bar service including beverage preparation, cash floats, tills, and POS/EFTPOS.
• Maintain compliance with RSA and Territory liquor regulations.
• Engage with patrons, anticipate needs, and resolve feedback or complaints.
• Manage stock levels, requisitions, and reporting.
• Uphold hygiene and safety standards and venue presentation.

Skills

Supervising hospitality teams

Leadership

Communication skills

Organisational skills

Education

RSA

RSG

Nationally recognised Certification in Hospitality

Job description

Darwin Turf Club, home to Silks Darwin, seeks a proactive Duty Manager to oversee day-to-day operations during race days and events. You will lead front-of-house teams across bars and functions, ensure service excellence, and mentor staff to deliver seamless guest experiences.

RSA and RSG compliance are essential, as is a hands-on leadership style. You’ll coordinate setup, break-down, stock, and reporting, while upholding health and safety standards across busy, high-volume venues.