Duty Manager — Lead Daily Operations & Team

O'Hara and Co Hotels; Wagga Wagga; On-site; AUD 52,000 - 64,000; Full time

Job summary

Farmers Home Hotel in Wagga Wagga seeks a capable hospitality supervisor to help lead day-to-day operations and a small on-shift team. You will ensure a welcoming venue, maintain service standards, and manage RSA/RCG and WHS duties while building strong community relationships.

You should have proven leadership, a fast-paced work style, and experience with POS systems, plus NSW RSA/RCG and Australian working rights. A pathway to career growth within NSW hospitality groups is offered.

Qualifications

• Established leadership skills.
• Ability to work in a fast-paced environment.
• Experience with POS systems.
• Collaborative approach with management.
• Attention to detail and strong reporting/communication skills.
• NSW RSA and RCG licenses.
• Have working rights in Australia.

Responsibilities

• Assist in leading day-to-day operations across the venue.
• Manage a small and dedicated team during the shift.
• Provide exceptional levels of customer service and build relationships with the local community.
• Ensure the venue is well-presented and welcoming for patrons.
• Plan and prepare operational requirements for consistent service.
• Open or close the venue depending on shift.
• Monitor and manage RSA, RCG and WHS responsibilities and escalate concerns as needed.

Skills

Leadership

Customer service

Communication

Team coordination

Tools

POS systems

Job description

Farmers Home Hotel in Wagga Wagga seeks a capable hospitality supervisor to help lead day-to-day operations and a small on-shift team. You will ensure a welcoming venue, maintain service standards, and manage RSA/RCG and WHS duties while building strong community relationships.

You should have proven leadership, a fast-paced work style, and experience with POS systems, plus NSW RSA/RCG and Australian working rights. A pathway to career growth within NSW hospitality groups is offered.