Duty Manager (Aquatic)

Belgravia Leisure; Liverpool; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free facility access

Job summary

Belgravia Leisure is seeking enthusiastic, reliable Duty Managers to join our team at Whitlam Leisure Centre, Liverpool NSW. The role covers customer services, pool operations and health club safety, with responsibility for pool plant systems and water quality.

You will act with authority on shifts and lead teams to maintain a safe, enjoyable environment for all patrons. We value energy, leadership and strong communication, with shifts mornings, evenings and weekends.

Qualifications

• Strong leadership experience with an ability to inspire others.
• Excellent verbal communication skills.
• OHS and public safety knowledge for a facility.
• Availability mornings, evenings and weekends.
• Current First Aid (Level 2) & CPR.
• National Police Check.
• Lifeguard Certificate (Pool).
• Pool Operations Certificate desirable.

Responsibilities

• Ensure that all areas within the facility (customer services, pools and health club) are a safe and enjoyable environment for patrons.
• Oversee pool plant systems, water quality and facility safety.
• Act as Centre Manager on shift when incidents or emergencies arise.
• Communicate effectively with a diverse range of patrons and ensure high levels of customer service.

Skills

Leadership

Verbal communication

Customer service

Job description

NSW, Whitlam Leisure Centre - Liverpool NSW 2170

• Great career paths and development with an entrepreneurial organisation
• Free facility access - Full-time position available
• Enjoy a great work / life balance with mornings, evenings and weekend shifts

This is a great opportunity for qualified, friendly and skilled Duty Managers to join the team and ensuring that all areas within the facility, are a safe and an enjoyable environment.

The Role

We are currently looking for enthusiastic, reliable and friendly Duty Managers to join the team full-time. Our Duty Managers are responsible for ensuring that all areas within the facility, from customer services, pools and the health club are a safe and enjoyable environment for all patrons. They are also responsible for pool plant systems which requires technical knowledge of plant rooms and water quality principles. While on shift, the duty manager will have the acting authority of the Centre Manager when dealing with incidents or emergency response.

This role requires an individual who is a leader and can keep cool under pressure. You should be energetic, dynamic, outgoing and fun. You will need outstanding communication skills and a commitment to customer service excellence to ensure our patrons safely enjoy their visit every time.

Successful applicants will demonstrate the ability to communicate and interact effectively with patrons that have a diverse range of ages, abilities, cultures and needs. Lifeguard experience required and variety of evening shifts during the week.

Skills & Attributes:

• Strong leadership experience with an ability to inspire others
• Excellent verbal communication skills
• An understanding of OHS and public safety applications within your facility
• Ability to work mornings, evenings and weekends
• Current First Aid (Level 2) & Current CPR Certificate
• National Police Check
• Current Pool Lifeguard Certificate
• Current Pool Operations Certificate is desirable

Previous experience and success in a comparable role is not essential but highly regarded!

The Company

Belgravia Leisureis part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.