Duty Manager

Duke of Wellington New Lambton; Newcastle; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Career growth opportunities

Job summary

The Duke of Wellington New Lambton is seeking a Duty Manager to join our pub team in Newcastle. You will oversee daily operations, ensure the venue is well-presented, and lead staff to deliver great customer experiences.

This full-time role requires NSW RSA and RGC certification, night and weekend shifts, cash handling, and familiarity with POS systems, TAB, Keno and gaming functions.

Join a community-focused venue that values safety, teamwork, and opportunities to take on new responsibilities.

Qualifications

• Strong leadership skills.
• Hands-on approach and ability to work nights and weekends.
• Enthusiastic, friendly and honest.
• Ability to work in a fast-paced environment.
• NSW RSA certificate and NSW RGC certificate.
• Have working rights in Australia.

Responsibilities

• Ensure the venue is well-presented at all times.
• Open and close the venue - depending on shift.
• Monitor and manage RSA, RCG and WHS responsibilities in the venue.
• Manage staff to create an enjoyable, positive and productive environment.
• Ensure the safety of the venue.
• Have an excellent eye for detail and a strong commitment to customer service.
• Understand POS systems, TAB, Keno and Gaming functions.
• Conduct stocktakes and manage stock control.
• Be responsible for cash handling and administration.

Skills

Leadership

Customer service

Cash handling

Education

NSW RSA certificate

NSW RGC certificate

Tools

POS systems

TAB

Keno

Job description

Duke of Wellington New Lambton - Newcastle NSW

Duty Manager | The Duke of Wellington, New Lambton

Newcastle, NSW

$80,000 a year

Full time

The Duke of Wellington is a suburban pub in New Lambton, Newcastle. It is loved by locals and visitors alike for its laid-back atmosphere and quality offering. The Duke is a pub that puts the community at its heart and delivers incredible experiences time and time again.

Our fantastic staff understand the importance of connecting with their customers and are integral in creating the pub's safe and welcoming atmosphere.

We are looking for a Duty Manager to join our excellent team.

The Duty Manager will:

Ensure the venue is well-presented at all times

Open and close the venue - depending on shift

Monitor and manage all RSA, RCG and WHS responsibilities in the venue

Manage staff to create an enjoyable, positive and productive environment that delivers results

Ensure the safety of the venue

Have an excellent eye for detail and a strong commitment to customer service

Understand POS systems, TAB, Keno and Gaming functions

Conduct stocktakes and manage stock control

Be responsible for cash handling and administration

About you

Strong leadership skills

Have a hands-on approach and enjoy your work

Enthusiastic, friendly and honest

The ability to work in a fast-paced environment

Experience with POS systems

Be prepared to work nights and weekends

NSW RSA and RGC

Have working rights in Australia

What we offer

A safe, fun and dynamic work environment - our staff love working at the Duke and we know the right candidate will too

A hotel that closes at 12pm Monday to Saturday and 10pm on Sundays - no late-night closes

A chance to further your career and take on new responsibilities. We believe in working collaboratively and you will have your chance to make your mark on the hotel.