Duty Manager

Laurieton United Services Club; Camden Haven; Presencial; AUD 39.000 - 52.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay rates

Staff benefits

Training & career development

Descripción de la vacante

Laurieton United Services Club is seeking a Duty Manager to oversee operations at Laurieton Services Club and Kew Country Club on a part-time basis.

The role emphasizes leadership, safety, and guest service, with shifts across day and night, including weekends and public holidays. The successful applicant will ensure policy compliance, manage staff, and maintain a welcoming environment for patrons.

Formación

• Hospitality experience in supervisory roles.
• Current RSA and RCG/RSG certifications, or willingness to obtain.
• Strong leadership and communication skills.
• Availability for day and night shifts, weekends and public holidays.

Responsabilidades

• Oversee Club operations and ensure policy compliance.
• Balance cash handling and till controls where required.
• Manage rostering and staffing across departments.
• Lead, train and coordinate staff and supervisors.
• Set up events and function spaces.
• Resolve patron/staff conflicts professionally.

Conocimientos

Leadership

Communication

Teamwork

Decision making

Flexibility

Educación

RSA Certification

RCG/RSG Certification

Descripción del empleo

Laurieton United Services Club is a thriving and community-focused venue, proudly operating both Laurieton Services Club and Kew Country Club. We offer a range of services and entertainment options, playing a key role in bringing people together in our local community.

We are currently seeking an enthusiastic and responsible Duty Manager to join our team at Laurieton United Services Club on a part-time basis.

Duty Manager – Part-Time

Laurieton United Services Club

Laurieton United Services Club is a thriving and community-focused venue, proudly operating both Laurieton Services Club and Kew Country Club. We offer a range of services and entertainment options, playing a key role in bringing people together in our local community.

We are currently seeking an enthusiastic and responsible Duty Manager to join our team at Laurieton United Services Club on a part-time basis.

About the Role

The Duty Manager is responsible for overseeing certain aspects of the Club’s operations, while ensuring all Club policies and procedures are followed.

This is an important position requiring maturity, accountability and strong leadership. The successful applicant must be confident making decisions quickly and logically, while prioritising the safety and wellbeing of both staff and patrons.

The role requires availability to work both day and night shifts, including weekends and public holidays, to support the operational needs of the Club.

Key Responsibilities

• Complete poker machine clearances, including notes, coins and hoppers.

• Manage and balance the safe, including checking balances reported by operators across tills, TAB, Keno and other areas.

• Ensure adequate staffing levels and adjust rosters as required.

• Supervise, train and coordinate staff across one or more departments, including Level 4 Supervisors.

• Set up functions, meetings and event spaces.

• Manage and resolve conflicts between patrons and/or staff professionally.

• Monitor beer keg levels and replenish stock as required.

• Ensure RSL requirements are met, including flag raising and ODE broadcasts.

• Open the Club in accordance with documented procedures and policies.

• Lock and secure Club premises at the end of trade.

• Set up TAB racing guides and related materials.

• Accept, check and sign for deliveries in the absence of the Cellarperson.

• Record reportable incidents in Risk Manager Online.

• Ensure compliance with Club policies and procedures, including RSA, RCG and WH&S requirements.

What We’re Looking For

• Previous bar or hospitality experience, preferably at a supervisory level.

• Current RSA and RCG/RSG qualifications, as applicable, or willingness to obtain the required certifications.

• Strong leadership, communication and teamwork skills.

• The ability to make sound decisions and manage challenging situations confidently.

• A flexible approach to work, with availability for both day and night shifts, including weekends and public holidays.

• A positive attitude, strong work ethic and willingness to learn.

What We Offer

• A supportive and dynamic team environment.

• Competitive pay rates and staff benefits.

• A great workplace in the beautiful Camden Haven region.

• Training and career development opportunities.