DSE, FlashArray: Enterprise Storage Expert

Everpure; Melbourne; Sur place; AUD 150 000 - 210 000; Plein temps

Avantages offerts par ce poste

Flexible time off

Wellness resources

Team events

Résumé du poste

Everpure in Melbourne, Australia seeks a Designated Services Engineer for FlashArray to own enterprise storage engagements and deliver end-to-end technical outcomes for high-value accounts. You will partner with Support, Engineering, and Sales to maximize system availability and performance.

The role requires deep expertise in FlashArray, enterprise storage architectures, and strong English communication, with travel 5–10% as needed. Office-based position in Melbourne.

Qualifications

• 5-10 years of enterprise storage architecture experience (SAN, Fibre Channel, iSCSI, NVMe-oF).
• Strong troubleshooting across FlashArray replication, capacity, availability and performance.
• Excellent English communication and de-escalation skills.

Responsabilités

• Own dedicated customer outcomes and drive end-to-end ownership.
• Perform root-cause analysis and complex troubleshooting across FlashArray hardware and software environments.
• Coordinate software upgrades, maintenance, and change control with customer teams.
• Drive cross-functional collaboration with internal teams to improve issue resolution.

Connaissances

Enterprise storage

Linux/Windows

Networking TCP/IP

Customer communication

Problem solving

Outils

Purity OS

Description du poste

Everpure in Melbourne, Australia seeks a Designated Services Engineer for FlashArray to own enterprise storage engagements and deliver end-to-end technical outcomes for high-value accounts. You will partner with Support, Engineering, and Sales to maximize system availability and performance.

The role requires deep expertise in FlashArray, enterprise storage architectures, and strong English communication, with travel 5–10% as needed. Office-based position in Melbourne.