Dry Fire Manager / Supervisor

Metrofire Services; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Company vehicle

Hybrid working arrangements

Ongoing professional development

Job summary

Metrofire Services is seeking a Dry Fire Manager/Supervisor in NSW to lead the Dry Fire division, including EWIS, exit and emergency lighting. You will manage about six technicians and subcontractors, oversee service programs, and maintain client relationships with consultants and facility managers.

You will plan resources, review reports for quality and compliance, and be ready to work on site during complex faults or busy periods.

Qualifications

• Extensive experience in the fire protection industry with a strong background in fire detection, EWIS and emergency lighting.
• Proven experience supervising or managing technicians and subcontractors.
• Strong working knowledge of current Australian Standards and compliance requirements.
• Commercial awareness: experience quoting, estimating and managing work profitably.

Responsibilities

• Lead, manage and develop the Dry Fire team of technicians and subcontractors.
• Own routine service, annual testing and defect rectification programs across our client portfolio.
• Plan work, schedule and allocate resources so programs are delivered on time.
• Review service reports, defect findings and compliance output for quality and accuracy.
• Prepare and approve quotations, scopes of work and rectification proposals.
• Oversee installation, upgrade and project works from quote to handover.
• Be the senior technical and escalation contact for clients, strata and facility managers, consultants and Accredited Practitioners.
• Keep the division compliant with AS 1851, AS 1670, AS 2293, AS 4428, the NCC and NSW fire safety requirements.
• Monitor division performance, including productivity, recovery, margins and outstanding defects, and report to management.
• Help recruit, onboard, train and mentor staff, and build a strong safety and quality culture.

Skills

Leadership

Fire protection

Client relationships

Project planning

Education

Certificate II in Fire Protection Inspection & Testing

NSW Electrical Licence

Tools

Uptick

Microsoft Office

Job description

This is mainly a management role. You'll be responsible for how the Dry Fire division runs and performs: its people, programs, quality, compliance and client relationships. You'll manage about six technicians plus subcontractors. The role also covers work planning, commercial results and customer satisfaction. You'll need strong technical knowledge to back up your team, review work, solve escalated problems and talk confidently with clients and consultants. The role is mostly about leading and managing, but you'll be comfortable jumping in on site when it's needed. That could be a complex fault, a site survey or a busy period.

This role is measured on results. We're looking for someone who takes ownership of the division, delivers consistently and doesn't need to be chased.

Key responsibilities

• Lead, manage and develop the Dry Fire team of technicians and subcontractors
• Own the routine service, annual testing and defect rectification programs across our client portfolio
• Plan work, schedule and allocate resources so programs are delivered on time
• Review service reports, defect findings and compliance output for quality and accuracy
• Prepare and approve quotations, scopes of work and rectification proposals, and turn defects into approved works
• Oversee installation, upgrade and project works from quote to handover
• Be the senior technical and escalation contact for clients, strata and facility managers, consultants and Accredited Practitioners
• Keep the division compliant with AS 1851, AS 1670, AS 2293, AS 4428, the NCC and NSW fire safety requirements
• Monitor division performance, including productivity, recovery, margins and outstanding defects, and report to management
• Help recruit, onboard, train and mentor staff, and build a strong safety and quality culture

About you

• Extensive experience in the fire protection industry, with a strong background in fire detection, EWIS and emergency lighting
• Proven experience supervising or managing technicians and subcontractors
• Strong working knowledge of current and historical Australian Standards and compliance requirements
• Commercial awareness: experience quoting, estimating and managing work profitably
• Excellent organisational, communication and client relationship skills
• Confident making decisions, leading people and holding the team to a high standard
• Comfortable with job management software (Uptick preferred) and Microsoft Office
• NSW Electrical Licence and/or Open Cabling Registration (preferred)
• Certificate II or higher in Fire Protection Inspection & Testing (preferred)
• A track record of running service programs to schedule, with evidence to back it up
• Someone who takes ownership and follows things through without being chased
• Proven ability to work independently, make decisions and deliver outcomes

About us

• We're a well-established, growing fire protection company with over 25 years in the industry and a team of more than 30. Because we keep growing, we're looking for a Dry Fire Manager / Supervisor to lead our fire detection, EWIS, and exit and emergency lighting division and join our leadership team.
• A senior leadership role in an established and growing business
• Competitive salary package based on experience
• Company vehicle
• Hybrid working arrangements
• Ongoing professional development, and support for further qualifications and industry accreditations
• A real say in the growth and direction of the business