Drilling Equipment Product Specialist - Training & Support

Epiroc; Western Australia; In loco; AUD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Epiroc seeks a proactive Product Specialist to join the Product Support team in Australia. You will support Surface Drills, with emphasis on Pit Vipers, commissioning new equipment and delivering expert after-sales service.

You will train customers and internal staff, drive product improvement feedback to the factory, and ensure safe, efficient operation across sites in Australia including Perth. Travel will be frequent.

Competenze

• Australian recognised trade certificate and hands-on drill equipment knowledge.
• Experience in Technical Support or Drill Fitter roles preferred.
• Ability to train customers and internal staff on equipment use.

Mansioni

• Commission new equipment and provide expert support for Surface Drills.
• Deliver technical expertise and after-sales support to customers.
• Provide feedback to factory for product improvement and training.
• Develop technical capabilities of customers and internal personnel.
• Ensure safe, efficient operation and travel to sites as needed.

Conoscenze

Product knowledge

Technical troubleshooting

Training delivery

Customer service

Travel flexibility

Formazione

Australian recognised trade certificate

Descrizione del lavoro

Epiroc seeks a proactive Product Specialist to join the Product Support team in Australia. You will support Surface Drills, with emphasis on Pit Vipers, commissioning new equipment and delivering expert after-sales service.

You will train customers and internal staff, drive product improvement feedback to the factory, and ensure safe, efficient operation across sites in Australia including Perth. Travel will be frequent.