Surface Drill Tech & Automation Support Specialist

Epiroc; Shire Of Boddington; Vor Ort; AUD 100.000 - 140.000; Vollzeit

Benefits dieser Stelle

Superannuation paid on all hours

Income protection insurance

Parental leave

Long service leave

Milestone awards

Training & mentoring

Global career pathways

Exposure to mining technology

Job security

Zusammenfassung

Epiroc in Boddington, WA, is seeking an experienced Product Support Advisor - Surface Drills to join our team onsite. You will provide technical support across Epiroc's surface drill fleet and automation technologies, collaborating with field technicians and the Site Manager.

The role demands strong diagnostic skills, fault finding, and a customer-focused approach, with a commitment to safety and continuous improvement in a demanding mining environment.

Qualifikationen

• Proven experience with Epiroc Surface Drills, including SED and ADS platforms.
• Strong product knowledge across surface drilling equipment and automation technologies.
• A Heavy Mobile Equipment Trade Qualification or equivalent mechanical trade.
• Well-developed diagnostic, fault-finding, and troubleshooting skills.
• Excellent communication and customer relationship management skills.
• The ability to prioritise and perform under pressure in a fast-paced mining environment.
• Strong report writing and technical documentation skills.
• Sound computer literacy and experience using digital maintenance systems.
• A proactive approach to safety, teamwork, and continuous improvement.

Aufgaben

• Adhering to health, safety, and environmental procedures.
• Performing machine modifications, upgrades, and installations on new equipment.
• Diagnosing, repairing, rebuilding, and servicing customer equipment.
• Conducting component rebuilds and major repairs.
• Troubleshooting and resolving complex mechanical, electrical, and automation-related issues.
• Providing technical expertise to support preventative maintenance strategies.
• Identifying and implementing initiatives to reduce repeat component failures and improve equipment reliability.
• Supporting automation technology rollouts and associated network requirements.
• Managing software updates and machine parameters to support automation systems.
• Providing technical support for ADS and SmartROC/Epiroc drill technologies.
• Supporting AD2 applications and site automation initiatives.
• Providing technical support for LinkOA and other automation platforms.
• Assisting with Bench Remote and Tele-Remote drilling operations.
• Supporting CAP systems for ADS and SED operations.

Kenntnisse

Epiroc Surface Drills

Surface drilling knowledge

Troubleshooting

Customer relations

Documentation

Ausbildung

Heavy Mobile Equipment Trade Qualification

Tools

Maintenance software

Jobbeschreibung

Epiroc in Boddington, WA, is seeking an experienced Product Support Advisor - Surface Drills to join our team onsite. You will provide technical support across Epiroc's surface drill fleet and automation technologies, collaborating with field technicians and the Site Manager.

The role demands strong diagnostic skills, fault finding, and a customer-focused approach, with a commitment to safety and continuous improvement in a demanding mining environment.