Pit Viper Drilling Equipment Specialist — Hybrid, Perth

Epiroc; Perth; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration packages

Global mobility opportunities

Internal and external training

Job summary

Epiroc is seeking a proactive Product Specialist in Perth to join the Product Support team. This hybrid role involves commissioning equipment, delivering expert technical support, and training customers and staff across Australia.

You will enhance capabilities, ensure safe operation of surface drill equipment, and travel frequently to sites with short notice. Join us to contribute to product improvements and customer success in a dynamic environment.

Qualifications

• Australian recognised trade certificate.
• Experience in a Technical Support or Drill Fitter role.
• Expert level Epiroc product knowledge and troubleshooting skills.
• Experience delivering technical and product familiarity training.
• Excellent verbal and written communication skills.
• Ability to prepare comprehensive documentation.
• Passion to continuously improve.
• Flexibility to travel frequently and at times with short notice.

Responsibilities

• Commission new equipment and assist with handover at sites.
• Provide expert technical support and after-sales service.
• Deliver training to customers and internal staff.
• Drive continuous product improvement through detailed feedback to the factory.
• Develop and enhance technical capabilities of customers and internal personnel.
• Ensure safe, efficient, and productive operation of Epiroc drilling equipment.

Skills

Technical support

Drill fitter

Epiroc product knowledge

Troubleshooting

Training delivery

Documentation

Communication skills

Safety minded

Travel readiness

Education

Australian recognised trade certificate

Job description

Epiroc is seeking a proactive Product Specialist in Perth to join the Product Support team. This hybrid role involves commissioning equipment, delivering expert technical support, and training customers and staff across Australia.

You will enhance capabilities, ensure safe operation of surface drill equipment, and travel frequently to sites with short notice. Join us to contribute to product improvements and customer success in a dynamic environment.