Product Specialist

Epiroc; Perth; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration packages

Global mobility opportunities

Internal and external training

Job summary

Epiroc is seeking a proactive Product Specialist in Perth to join the Product Support team. This hybrid role involves commissioning equipment, delivering expert technical support, and training customers and staff across Australia.

You will enhance capabilities, ensure safe operation of surface drill equipment, and travel frequently to sites with short notice. Join us to contribute to product improvements and customer success in a dynamic environment.

Qualifications

• Australian recognised trade certificate.
• Experience in a Technical Support or Drill Fitter role.
• Expert level Epiroc product knowledge and troubleshooting skills.
• Experience delivering technical and product familiarity training.
• Excellent verbal and written communication skills.
• Ability to prepare comprehensive documentation.
• Passion to continuously improve.
• Flexibility to travel frequently and at times with short notice.

Responsibilities

• Commission new equipment and assist with handover at sites.
• Provide expert technical support and after-sales service.
• Deliver training to customers and internal staff.
• Drive continuous product improvement through detailed feedback to the factory.
• Develop and enhance technical capabilities of customers and internal personnel.
• Ensure safe, efficient, and productive operation of Epiroc drilling equipment.

Skills

Technical support

Drill fitter

Epiroc product knowledge

Troubleshooting

Training delivery

Documentation

Communication skills

Safety minded

Travel readiness

Education

Australian recognised trade certificate

Job description

Product Specialist

Functional area: Service

Onsite or Remote: Hybrid

Country/Region: AU

City: Perth

Location

Perth, WA, AU, 6000

Company name: Epiroc

Date of posting: Oct 26, 2026

Epiroc is recognised today as a genuine global leader in innovative product engineering solutions along with an unmatched and continued commitment to providing world class solutions to its construction and mining customers.

Epiroc is now seeking a proactive and highly motivated Product Specialist to join our dynamic and growing Product Support team. In this role, you will provide expert support across a range of Surface Drills equipment, with a focus on Pit Vipers - Large Range blast Hole drills.

As a Product Specialist, you will play a key role in commissioning new equipment, delivering technical expertise and after-sales support and driving continuous product improvement through detailed feedback to the factory. You will also be responsible for developing and enhancing the technical capabilities of both customers and internal personnel, ensuring safe, efficient, and productive operation of Epiroc drilling equipment.

This is a unique opening for someone with a strong background in technical product support to take on a dynamic role that gives you the opportunity to work at our facilities in Perth and at customer sites across Australia.

The successful applicant will have:

• A strong commitment to working safely and looking after your colleagues.


• An Australian recognised trade certificate.


• Experience in a similar Technical Support or Drill Fitter role.


• Expert level Epiroc product knowledge and technical troubleshooting skills.


• Previous experience delivering technical and product familiarity training.


• Excellent verbal and written communication skills.


• Ability to prepare comprehensive documentation.


• Passion to continuously improve.


• Flexibility to travel frequently and at times with short notice.

What Epiroc offer:

• Competitive remuneration packages and salary sacrificing.


• Support of a global company with mobility opportunities


• Internal and external training to help you thrive in your role

This is a rare opportunity for you to further build your career with Epiroc. Your passion belongs here!

We are an equal opportunity employer and encourage Women, Aboriginal, Torres Strait Islander peoples and people from culturally diverse backgrounds to apply.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.Learn more at www.epiroc.com