Doorperson

Crown Resorts Limited; Sydney; Hybride; AUD 55 000 - 73 000; Plein temps

Avantages offerts par ce poste

Uniform provided and laundered

Staff meals complimentary

Discounts across Crown hotels and ABN/

Ongoing coaching and professional dev

Résumé du poste

Crown Sydney is seeking a Doorperson to help create a seamless and memorable arrival experience for hotel guests at one of Sydney’s luxury hotels.

Based at the hotel entrance, you will coordinate driveway flow, assist with luggage and vehicle movements, and ensure guests are welcomed with warmth and professionalism. Part-time and full-time roles, 24/7 roster, NSW driving licence required.

Qualifications

• Experience delivering high-end customer service in a hotel or fast-paced guest-facing environment.
• Strong communication skills and the ability to stay calm under pressure.
• Proactive attitude with the ability to work collaboratively and independently.

Responsabilités

• Manage driveway traffic flow to keep arrivals and departures safe, efficient and well organised.
• Support Bell Services and Valet with guest arrivals, departures, luggage and vehicle coordination.
• Deliver exceptional service to all guests, including VIPs, with discretion and professionalism.
• Multitask calmly and confidently during peak periods and high guest volume.
• Maintain strong local and product knowledge to answer guest questions and provide directions.

Connaissances

VIP service

Strong communication

Calm under pressure

Team collaboration

Independent work

Description du poste

Better begins hereCrown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.The RoleWe’re seeking enthusiastic and service-driven individuals to join our Crown Sydney team as a Doorperson. This is a role that will see you helping to deliver a seamless and memorable arrival experience for hotel guests to one of Sydney’s most luxurious hotels.Working at the hotel entrance, you’ll play an important part in coordinating driveway flow, supporting luggage and vehicle movements, and ensuring guests are welcomed with warmth, professionalism and a keen attention to detail. As a senior team member, you’ll work closely with our Bell Services and Valet team to keep arrivals and departures running smoothly, particularly during peak periods and promotions.We are hiring for both Part-Time and Full-Time positions.What you’ll do:Manage driveway traffic flow to keep arrivals and departures safe, efficient and well organisedSupport our Bell Services and Valet team with guest arrivals, departures, luggage and vehicle coordinationDeliver exceptional service to all guests, including VIPs, with discretion and professionalismMultitask calmly and confidently during peak periods and high guest volumeMaintain strong local and product knowledge to answer guest questions and provide directionsWhat we require:A valid NSW driver’s licence (minimum Green Ps / P2)Confidence driving and parking a range of vehicles (automatic and/or manual)Availability to work across a 24/7 rotating rosterWorking Holiday Visa holders are encouraged to apply. Candidates who hold an overseas/international licence must be willing to obtain an NSW driver licence.What will help you stand out:Experience delivering high-end customer service in a hotel or other fast-paced guest-facing environmentStrong communication skills and the ability to stay calm under pressureA proactive “jump in and help” attitude with the ability to work collaboratively and independently.What we offer you:A full-time opportunity in an internationally recognised luxury hotel & integrated resortA uniform tailored to you and laundered for every shiftComplimentary staff meals, including hot foods, a salad and sandwich bar, fruits and pastriesDiscounts across Crown hotels and restaurants Australia-wideOngoing coaching, training and professional development opportunitiesOn top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.