CRM Developer/ Technical Analyst

St Vincent de Paul Society Victoria; Melbourne; Hybride; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Not-for-profit salary packaging

Flexible hybrid work

Résumé du poste

St Vincent de Paul Society Victoria is seeking a hands-on CRM specialist to design, build, and enhance Microsoft Dynamics CRM solutions across the organisation from its Box Hill base. This 12-month fixed-term contract offers hybrid work and a chance to contribute to the NILS CRM scope.

You will translate business needs into effective technical solutions, collaborate with project teams, and leverage the Power Platform to deliver scalable, compliant outcomes while supporting not-for-profit impact.

Qualifications

• Hands-on experience configuring and developing CRM solutions.
• Experience with Dynamics 365 CRM.
• Excellent communication and ability to translate requirements.
• Experience with project lifecycles and stakeholders.

Responsabilités

• Design, build, implement and enhance Dynamics CRM solutions.
• Translate business needs into functional and technical solutions.
• Standardise and integrate data across CRM and ERP systems.
• Develop solutions using Logic Apps and Power Platform.
• Collaborate with internal teams and external specialists.

Connaissances

CRM configuration

Business communication

Stakeholder engagement

Formation

IT degree or relevant certification

Outils

Dynamics 365 CRM

Logic Apps

Power Platform

AI/Copilot-enabled development

Description du poste

Be part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day.

Location

Box Hill

Work type

Full-time or 0.8 FTE, 12-month term with possibility to extend

Hourly rate

Competitive Salary + Tax reducing salary package

Working model

Hybrid

Make a real difference

About the role

This is a hands-on technical delivery role responsible for the design, build, implementation, and ongoing enhancement of Microsoft Dynamics CRM solutions across the organisation.

We are looking for a great communicator who can understand the business needs (or pain points) and turn them into user-friendly, technical solutions.

Working within the project team, this position is an initial 12-month fixed term contract to deliver the No Interest Loan (NILS) CRM scope, with the opportunity for extension or to become ongoing.

Key Responsibilities

• Design, build, implement and enhance Microsoft Dynamics CRM solutions, including the NILS CRM solution, so they are fit-for-purpose, scalable and aligned with Microsoft best practice
• Translate business needs into effective functional and technical solutions
• Standardise, consolidate and integrate data across CRM and enterprise systems to ensure consistency
• Develop robust complementary solutions using Logic Apps and Microsoft Power Platform that meet stakeholder needs
• Contribute to solution design, delivery outcomes and platform evolution in partnership with internal teams and external specialists

About you

To be successful in this position you will require:

• Hands-on experience configuring and developing CRM solutions to meet business outcomes.
• Hands-on experience configuring and developing Dynamics 365 CRM.
• Great communication skills with the ability to turn business requirements into user-friendly solutions
• Experience working closely with product owners, project teams and business stakeholders.
• An IT degree, Microsoft Certification, or equivalent industry experience.
• Experience working across a project lifecycle from inception to closure.
• Passion for the not-for-profit sector.
• Experience in the not-for-profit, government or local council sectors
• Experience with Microsoft Power Platform, Enterprise Architecture, AI/Copilot-enabled development, marketing automation and system integration (including Business Central/ERP).
• Experience performing data migration, cleansing and transformation activities

Why join Vinnies?

• Not for profit salary packaging – increases your take-home pay
• Make an impact – support over 300,000 Victorians each year
• Flexible work options – including hybrid opportunities (where applicable)
• Supportive culture – family-friendly and values-driven
• Purpose-led work – contribute to social justice every day

About us

For more than 170 years the St Vincent de Paul Society Victoria hasbeen providing practical and compassionate support to people across Victoria who are doing it tough, whether that's struggling to put food on the table, pay for essentials, keep children at school, or keep a roof over their head. We help people from crisis through to rebuilding their lives with stability,dignityand hope. We believe every human life hasinherentworth.

The St Vincent de Paul Society and its wide network of members and volunteers provide practical frontline support, advocacy and friendship for the most vulnerable members of our community. Key services include home visitation; Vinnies Shops; youth programs; soup vans; assistance for asylum seekers and refugees; education and tutoring; and professional accommodation and health services through VincentCare and community and social housing through VincentCare Community Housing. The St Vincent de Paul Society in Victoria has more than 11,000+ members and volunteers. Internationally, the Societyoperatesin 149 countries and more than950,000 members.

Want to know more?

www.vinnies.org.au/vic