Donor Processing & Database Coordinator

St Vincent de Paul Society Victoria; Melbourne; Híbrido; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Not-for-profit salary packaging

Flexible work options

Supportive culture

Purpose-led work

Descripción de la vacante

St Vincent de Paul Society Victoria is seeking a Donor Processing & Data Coordinator in Box Hill to join our fundraising team. This hybrid, full-time ongoing role focuses on processing donations, maintaining donor records in Microsoft Dynamics, and coordinating month-end reconciliations.

You will collaborate with Fundraising, Philanthropy and Finance to ensure data quality, deliver accurate reporting, and support a positive donor experience.

Formación

• Experience in high-volume donation or financial processing.
• Experience with CRM/database and Microsoft Dynamics.
• Strong data quality and reconciliation skills.
• Advanced Excel and large dataset handling.

Responsabilidades

• Donation Processing: Accurately process donations across multiple fundraising channels.
• CRM Management: Maintain donor records and ensure data integrity within Microsoft Dynamics.
• Financial Reconciliation: Coordinate month-end reconciliations and resolve discrepancies.
• Donor Administration: Manage donation receipting, acknowledgements and enquiries.
• Data Quality & Reporting: Maintain database accuracy, data cleansing and prepare reports.
• Process Improvement: Identify opportunities to improve efficiency, accuracy and workflows.
• Stakeholder Collaboration: Work with Fundraising, Finance and other teams to support seamless operations.

Conocimientos

High-volume processing

CRM data management

Data quality

Financial reconciliations

Excel

Stakeholder engagement

Attention to detail

Communication

Herramientas

Microsoft Dynamics

Descripción del empleo

Be part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day.

Box Hill

Full-time - Ongoing

Competitive Salary + Tax reducing salary package

Hybrid

About the role

We are seeking a highly organised and proactive Donor Processing & Data Coordinator to join our Fundraising team.

In this hands-on role, you will be responsible for managing donation processing, maintaining accurate donor records and coordinating financial reconciliations. Working primarily within Microsoft Dynamics, you will ensure donor information is accurate, transactions are processed efficiently and fundraising data remains reliable.

Collaborating closely with the Fundraising & Philanthropy and Finance teams, you will contribute to continuous improvement initiatives while supporting a positive donor experience.

This is a fantastic opportunity to combine your technical expertise, analytical skills and attention to detail with a purpose-driven organisation dedicated to supporting vulnerable Victorians.

About you

• Demonstrated experience in high-volume transaction, donation, payment or financial processing.
• Experience maintaining accurate records within a CRM or database, with Microsoft Dynamics experience highly regarded.
• Strong understanding of data quality, data integrity and database management practices.
• Experience performing financial reconciliations, investigating discrepancies and resolving transaction issues.
• Intermediate to advanced Microsoft Excel skills, including working with large datasets, lookups and reconciliation schedules.
• Exceptional attention to detail, organisational skills and the ability to manage competing deadlines.
• Strong communication and stakeholder engagement skills, with the ability to explain information clearly to non-technical colleagues.
• A proactive, accountable and solutions-focused approach, with a commitment to confidentiality and continuous improvement.

Key Responsibilities

• Donation Processing: Accurately process donations across multiple fundraising channels.
• CRM Management: Maintain accurate donor records and ensure data integrity within Microsoft Dynamics.
• Financial Reconciliation: Coordinate month-end reconciliations and resolve discrepancies across financial systems.
• Donor Administration: Manage donation receipting, acknowledgements and donor enquiries.
• Data Quality & Reporting: Maintain database accuracy, conduct data cleansing and prepare reports.
• Process Improvement: Identify opportunities to improve efficiency, accuracy and workflows.
• Stakeholder Collaboration: Work closely with Fundraising, Finance and other teams to support seamless operations.

At Vinnies Victoria, your work will contribute to a greater purpose. Join a values-driven organisation where your expertise will help strengthen our fundraising operations and support our mission of making a meaningful difference in the lives of Victorians.

Why join Vinnies?

• Not for profit salary packaging – increases your take-home pay
• Make an impact – support over 300,000 Victorians each year
• Flexible work options – including hybrid opportunities (where applicable)
• Supportive culture – family-friendly and values-driven
• Purpose-led work – contribute to social justice every day

About us

For more than 170 years the St Vincent de Paul Society Victoria hasbeen providing practical and compassionate support to people across Victoria who are doing it tough, whether that's struggling to put food on the table, pay for essentials, keep children at school, or keep a roof over their head. We help people from crisis through to rebuilding their lives with stability,dignityand hope. We believe every human life hasinherentworth.The St Vincent de Paul Society and its wide network of members and volunteers provide practical frontline support, advocacy and friendship for the most vulnerable members of our community. Key services include home visitation; Vinnies Shops; youth programs; soup vans; assistance for asylum seekers and refugees; education and tutoring; and professional accommodation and health services through VincentCare and community and social housing through VincentCare Community Housing. The St Vincent de Paul Society in Victoria has more than 11,000+ members and volunteers. Internationally, the Societyoperatesin 149 countries and more than950,000 members.

Want to know more?

www.vinnies.org.au/vic

Important information

• Pre-employment checks are required (including National Police Check, Working With Children Check and right to work)
• We are committed to child safety
• We value diversity and inclusion and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds

Applications close: 30^th October 2026

No agencies please.

Where good happens #Goodworks