Dispatch Coordinator

Betaboard; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

BetaBoard is seeking an organised Dispatch Coordinator in Brisbane to keep our deliveries running smoothly and keep customers informed.

You’ll coordinate daily dispatch schedules, manage orders with care, and work with operations, customers and suppliers to prioritise loads and respond to changes through the day. This role requires accuracy, calm under pressure and strong communication skills.

Qualifications

• Experience in dispatch, logistics or transport coordination.
• Ability to manage priorities and meet deadlines.
• Confident in documenting orders accurately.

Responsibilities

• Plan and coordinate daily dispatch schedules.
• Organise receipt and movement of materials.
• Maximise load utilisation for efficient deliveries.
• Liaise with teams, customers and suppliers to communicate priorities.
• Record orders and dispatch information in the sales system.
• Prepare daily job sheets and finalise documentation.
• Support safe dispatch practices and safety policies.
• Identify improvements to scheduling and delivery performance.

Skills

Organised

Time management

Attention to detail

Clear communication

MS Office proficiency

Tools

Microsoft Word

Excel

Outlook

Job description

Good delivery service starts with clear planning, accurate orders and a team that communicates well. At BetaBoard, we’re looking for an organised and reliable Dispatch Coordinator to help keep our deliveries running smoothly and our customers informed.

About BetaBoard

BetaBoard supplies plasterboard and building materials to the construction industry across South East Queensland. Our dispatch operations play a key role in getting the right materials to our customers safely and on time.

About the role

Reporting to the Dispatch Manager, you’ll coordinate daily dispatch schedules, deliveries and customer pickups. You’ll work closely with our operational teams, customers and suppliers to manage priorities, maximise load utilisation and respond to changes throughout the day.

This role suits someone who enjoys practical problem-solving, takes pride in accuracy and stays calm when schedules get busy.

What you’ll be doing

Planning and coordinating dispatch schedules to meet customer delivery and pickup requirements.

Organising the receipt and movement of materials between BetaBoard, customers and suppliers.

Maximising load utilisation to support efficient deliveries.

Liaising with relevant teams and stakeholders to communicate priorities, resolve scheduling issues and keep orders moving.

Accurately recording orders and dispatch information in our sales management system.

Preparing daily job sheets and finalising order documentation in line with company procedures.

Supporting safe dispatch practices, including workplace health and safety and Chain of Responsibility requirements.

Identifying practical improvements to scheduling, accuracy and delivery performance.

What you’ll bring

Strong organisation and time management skills, with the ability to manage competing priorities.

Attention to detail when processing orders, maintaining records and preparing documentation.

Clear communication and a respectful, cooperative approach with customers and colleagues.

The ability to work through changing priorities and meet tight deadlines.

Confidence using Microsoft Word, Excel and Outlook, and learning business systems.

A reliable approach, sound safety awareness and ownership of your work.

Previous experience in dispatch, logistics or transport coordination would be valuable. Experience in plasterboard or building materials is desirable.

You’ll have a direct impact on our daily operations and customer experience, working closely with the Operations Manager and wider team. There’s scope to contribute ideas, improve dispatch processes and build your knowledge of building materials distribution.