Dispatch Assistant - Casual

SARAH & SEBASTIAN; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive salary package

Generous staff discount

Growth opportunities

Job summary

SARAH & SEBASTIAN is seeking a Casual Dispatch Assistant to support timely order processing and shipping for online customers and 12 retail stores. Based at our Head Office in Alexandria, you will ensure accurate pick-and-pack, manage courier bookings, and maintain stock integrity.

Ideal candidates have at least 6 months in a similar role, familiarity with AusPost and DHL, basic Excel, CIN7 and Shopify Plus, and strong attention to detail. This casual role offers 20–30 hours weekly.

Qualifications

• 6+ months in a similar role.
• Experience with AusPost, DHL, and international freight, basic Excel knowledge, CIN7 and Shopify Plus is preferred.

Responsibilities

• Pick and Pack online and retail orders with accurate packing and dispatch.
• Manage parcel readiness, book couriers and complete paperwork for domestic and international shipments.
• Keep warehouse tidy, restock packing stations, and improve storage areas.
• Assist with stock transfers, cycle counts and report discrepancies.
• Follow OHS policies, report risks and implement recycling practices.
• Support other departments and suggest process improvements during low-order periods.

Skills

Attention to detail

Communication skills

Autonomy / team work

Tools

AusPost

DHL

Shopify Plus

CIN7

Excel

Job description

We are seeking a casual Casual Dispatch Assistant to support the efficient shipping of our beautiful product to online customers and our 12 retail stores. Must have good availability from Mid October through to Mid February.

Based in our Head Office in Alexandria, reporting to the Warehouse Manager, you’ll ensure timely order processing, maintain stock integrity, and collaborate with internal teams to meet customer commitments.

WHAT YOU WILL DO

• Pick and Pack: Accurately process online and retail orders, ensuring products are packed and dispatched on time.
• Logistics: Manage parcel readiness, book couriers, and complete necessary paperwork for domestic and international shipments.
• Organisation: Keep warehouse tidy, restock packing stations, and improve storage areas.
• Stock Control: Assist with stock transfers, cycle counts, and report any discrepancies.
• Compliance: Follow OHS policies, report risks, and implement recycling practices.
• Collaboration: Support other departments and suggest process improvements during low-order periods.

ABOUT YOU

• Strong attention to detail, excellent communication skills, and ability to work autonomously or in a team.
• 6+ months in a similar role,
• Experience with AusPost, DHL, and international freight, basic Excel knowledge, and familiarity with CIN7 and Shopify Plus is preferred
• Strives to exceed expectations and ability to work to deadlines.
• High attention to detail
• Strong verbal and written communication skills
• Have alignment with our brands' core values:

MAKING WAVES:

Think creatively, challenge yourself and the status quo.

ACT WITH PRECISION:

Act with care and attention.

INSPIRE COMMUNITY:

Collaborate, show respect, create enduring relationships.

PROTECT WHAT IS PRECIOUS:

An ambassador for ocean conservation and accountable for our impact.

WHAT YOU WILL RECEIVE

• Competitive salary package & generous staff discount
• The opportunity to flourish & grow within a dynamic innovative brand designed.
• Experience working for a company that is committed to raising awareness & funds for our oceans.
• Being part of a company that is a Gold member of the Australian Marine Conservation Society and certified by the Responsible Jewellery Council.

NB: This role is casual, ideally looking for 20 - 30 hours per week - Monday, Tuesday & Thursday.