Online Dispatch Assistant

Swimwear Galore; City of Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive rate

Flexible hours

Growing brand

Inclusive culture

Job summary

Swimwear Galore is seeking an Online Dispatch Assistant in the Bayside and South Eastern Suburbs of Melbourne, VIC. This seasonal casual role offers flexible hours to suit your needs and involves processing and dispatching online orders efficiently.

You will maintain stock records, handle incoming stock, and assist with refunds and customer inquiries as required. A friendly, efficient approach will help you thrive in our dynamic retail environment.

Qualifications

• Excellent attention to detail and strong organizational skills.
• Experience in a customer service or retail role.
• Ability to work efficiently and meet deadlines.
• Good communication and problem-solving skills.

Responsibilities

• Accurately pick, pack and dispatch online orders in a timely manner.
• Maintain accurate inventory and stock records.
• Receive, unpack and coordinate incoming stock at store level.
• Support general retail operations, including processing refunds and assisting customer inquiries.

Skills

Attention to detail

Customer service experience

Organizational skills

Communication skills

Job description

We are seeking a friendly and efficient Online Dispatch Assistant to join our team at Swimwear Galore in the Bayside and South Eastern Suburbs of Melbourne, VIC. This is a seasonal casual role, offering flexible hours to suit your needs. As our Online Dispatch Assistant, you will play a vital part in ensuring our online orders are processed and dispatched in a timely manner.

The Day In The Life

• Accurately pick, pack, and dispatch online customer orders in a timely and professional manner
• Maintain accurate inventory and stock records
• Receive, unpack, and coordinate incoming stock at store level
• Support general retail operations as needed, including processing customer refunds and assisting to customer enquiries when required

The Experience

• Excellent attention to detail and strong organizational skills
• Experience in a customer service or retail role
• Ability to work efficiently and meet deadlines
• Good communication and problem-solving skills

The Perks

• Competitive hourly rate
• Flexible work hours to suit your lifestyle
• Opportunity to be part of a dynamic and growing retail brand
• Inclusive, engaging & fun work environment

About us

Swimwear Galore is a leading retailer of high-quality, fashionable swimwear. We pride ourselves on providing our customers with an exceptional shopping experience, both in-store and online. With a commitment to sustainability and ethical practices, we are a brand that our employees can be proud to represent.