Dispatch & Allocations Supervisor

Betts Transport P/L; Newcastle-Maitland; On-site; AUD 70,000 - 100,000; Full time

Job summary

Betts Transport in Tomago, NSW, is seeking an Allocator/Operations Supervisor to coordinate daily loads, dispatch, and driver support in a fast-paced, safety‑first environment. You will ensure compliant scheduling, NHVAS fatigue management, accurate records, and clear driver communications while driving continuous improvement across the operation.

The role also involves recruitment assistance, incident reporting, and maintaining fleet maintenance logs.

Qualifications

• Proven experience in transport allocation/dispatch or operations.
• Strong NHVAS and fatigue management understanding.
• Excellent communication and organisational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Allocate and schedule daily loads, matching trucks/drivers to jobs with compliance.
• Supervise daily dispatch, routing, and tracking of trucks.
• Communicate job details clearly to drivers.
• Resolve customer enquiries and escalate when needed.
• Verify pricing accuracy and address discrepancies.

Skills

Transport allocation

Dispatch

NHVAS knowledge

Communication

Problem solving

Customer service

Tools

Excel

TMS

Job description

Betts Transport in Tomago, NSW, is seeking an Allocator/Operations Supervisor to coordinate daily loads, dispatch, and driver support in a fast-paced, safety‑first environment. You will ensure compliant scheduling, NHVAS fatigue management, accurate records, and clear driver communications while driving continuous improvement across the operation.

The role also involves recruitment assistance, incident reporting, and maintaining fleet maintenance logs.