Restoration Area Manager

Cleaning Restoration Services Australia; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Cleaning Restoration Services (CRS) invites an experienced Restoration Area Manager to lead the Sydney team. Based in Sydney, NSW, you will oversee projects from assessment to completion, ensuring safety, quality, and timely delivery while coordinating field staff and subcontractors.

You'll liaise with homeowners, insurers, and partners, review scopes, monitor progress, and drive continuous improvement of restoration processes and customer service.

Qualifications

• IICRC certifications are required.
• Experience in restoration, construction, facilities management, or related trade.
• Strong team leadership and people management skills.
• Solid organisational and time management abilities to oversee multiple projects.
• Excellent communication with clients, insurers and stakeholders.
• Understanding of workplace health and safety practices and enforcing safety on-site.
• Basic reporting and documentation skills (job notes, progress updates, incident records).
• Valid driver’s licence and ability to travel between Sydney sites.

Responsibilities

• Oversee restoration projects from initial assessment to completion.
• Coordinate field teams, resources and subcontractors.
• Liaise with clients, insurers and partners throughout projects.
• Conduct site visits and monitor progress against scope.
• Prepare basic reports and maintain job notes and records.
• Contribute to safety compliance and continuous improvement of processes.

Skills

Leadership

People management

Organisational skills

Time management

Communication

WHS knowledge

Reporting & documentation

Driver’s licence & travel

Education

IICRC Certifications

Job description

Company Description Cleaning Restoration Services (CRS) is a long established restoration business that is looking to provide high end restoration work and raise the bar in the industry. We support clients when their homes are affected by water damage, mould, fire, or other property issues. The team focuses on restoring safe, clean, and comfortable living environments as quickly and efficiently as possible. The company works closely with homeowners, insurers, and other partners to coordinate restoration activities and minimize disruption. Joining the team offers the opportunity to help people recover from stressful events while developing practical skills in property restoration and customer service.

Role Description The Restoration Area Manager is a full-time role based in Sydney, NSW. This position manages the Sydney Restoration Team, oversees restoration projects from initial assessment through to completion, ensuring work is carried out safely, on time, and to agreed quality standards. Day-to-day responsibilities include coordinating field teams, managing resources and equipment, and liaising with clients, insurers, and subcontractors. The role involves conducting site visits, reviewing job scopes, monitoring progress, and resolving operational issues as they arise. The Restoration Area Manager also supports compliance with workplace health and safety requirements, prepares basic reports, and contributes to continuous improvement of restoration processes and customer service.

Qualifications

• IICRC Certifications
• Experience in restoration, construction, facilities management, or a related trade, preferably involving water damage, mould, or fire remediation.
• Strong team leadership and people management skills, including the ability to coordinate field staff and subcontractors.
• Solid organizational and time management abilities to oversee multiple projects and schedules concurrently.
• Effective communication and interpersonal skills for working with clients, insurers, and internal stakeholders.
• Understanding of workplace health and safety practices and willingness to enforce safety standards on-site.
• Basic reporting and documentation skills, including job notes, progress updates, and incident records.
• Valid driver’s licence and capacity to travel between job sites within the Sydney area.
• Relevant certifications or training in restoration, building, or WHS are highly regarded but not mandatory.