MICE Sales Director: Lead Corporate Accounts & Growth

Hyatt; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Employee Assistance Program

Opportunities for career development

Dynamic and supportive work env.

Discounts on accommodation and dining

Free on-site Parking & Essendon Fields

Visa sponsorship opportunities

Job summary

Hyatt Place Melbourne Essendon Fields is seeking a dynamic Director of Sales - MICE to lead a team of 3 Sales Executives, securing high‑yield corporate and group accounts and driving hotel revenue. You will follow a structured sales plan, negotiate rates, host familiarisation tours, and develop strategies with marketing to grow business while upholding Hyatt standards.

The ideal candidate has hospitality or marketing experience, strong leadership, CRM knowledge (Salesforce, Opera) and excellent

Qualifications

• Relevant degree in Hospitality, Business or Marketing is preferred.
• Proven track record in sales or business development, especially in hospitality or MICE.
• Understanding of hospitality industry trends, competitors and client needs.
• Knowledge of revenue and yield management tools is valued.
• Familiarity with Salesforce, Opera or similar CRM and office software is preferred.

Responsibilities

• Follow a structured sales plan to secure high-yield corporate and MICE accounts.
• Meet weekly/monthly targets for corporate room nights, MICE revenue and outlets.
• Contribute to sales and marketing strategies to drive business growth.
• Negotiate rates, respond to enquiries, prepare proposals, quotes and contracts.
• Host familiarisation tours and site inspections for prospective clients.
• Prospect and grow a portfolio of corporate and group accounts for conferencing.
• Respond to client queries promptly and follow up to close deals.
• Identify opportunities, represent the hotel at events and collaborate with partners.

Skills

Sales leadership

Analytics & reporting

Customer service

Communication (verbal & written)

Relationship building

Education

Bachelor's degree in Hospitality/Business/Marketing

Tools

Salesforce

Opera (Opera PMS)

Microsoft Office Suite

Job description

Hyatt Place Melbourne Essendon Fields is seeking a dynamic Director of Sales - MICE to lead a team of 3 Sales Executives, securing high‑yield corporate and group accounts and driving hotel revenue. You will follow a structured sales plan, negotiate rates, host familiarisation tours, and develop strategies with marketing to grow business while upholding Hyatt standards.

The ideal candidate has hospitality or marketing experience, strong leadership, CRM knowledge (Salesforce, Opera) and excellent