Director of Operations & Asset Performance

1834 Hospitality; Sydney; On-site; AUD 180,000 - 230,000; Full time

Job summary

1834 Hospitality seeks a Director of Operations & Asset Performance to drive performance across a multi-property portfolio in Sydney. You will mentor General Managers, lead CapEx planning and asset refurbishment, and partner with Revenue, Sales and Finance to advance commercial objectives.

The role requires strong commercial acumen, a track record of profitability improvement, and the ability to develop future leaders while travelling across the portfolio.

Qualifications

• Multi-property hotel leadership experience across diverse markets.
• Strong commercial and financial acumen with track record of improving profitability.
• Ability to mentor General Managers and develop high-performing teams.
• Excellent stakeholder management with owners and senior executives.

Responsibilities

• Drive operational and financial performance across the hotel portfolio.
• Support and mentor General Managers to achieve budget, EBITDA and guest satisfaction targets.
• Analyse performance metrics and implement practical improvement strategies.
• Identify cost-saving and efficiency opportunities across labour, procurement and operations.
• Lead operational reviews, audits and quality assurance programs.
• Partner with Revenue, Sales, Marketing and Finance teams to support commercial objectives.
• Lead CapEx planning, refurbishment projects and asset enhancement initiatives.
• Develop future leaders and contribute to succession planning across the portfolio.

Skills

Multi-property hotel management

Commercial and financial acumen

Team leadership & development

Stakeholder management

Analytical & strategic thinking

Willingness to travel

Job description

Director of Operations & Asset Performance

Reporting to the Vice President of Operations, you will work alongside hotel leaders to improve financial results, enhance guest experiences, strengthen operational disciplines and deliver long-term value across multiple properties. You will also play a key role in capital investment planning, hotel repositioning projects and leadership development initiatives.

Key responsibilities

• Drive operational and financial performance across the hotel portfolio
• Support and mentor General Managers to achieve budget, EBITDA and guest satisfaction targets
• Analyse performance metrics and implement practical improvement strategies
• Identify cost-saving and efficiency opportunities across labour, procurement and operations
• Lead operational reviews, audits and quality assurance programs
• Partner with Revenue, Sales, Marketing and Finance teams to support commercial objectives
• Lead CapEx planning, refurbishment projects and asset enhancement initiatives
• Develop future leaders and contribute to succession planning across the portfolio

About you

• Multi-property hotel management experience
• Strong commercial and financial acumen
• A track record of improving profitability and operational performance
• Experience leading and developing high-performing teams
• Excellent stakeholder management skills with owners and senior executives
• Strong analytical and strategic thinking capability
• Willingness to travel regularly throughout the portfolio

About us

1834 Hotels is a growing hotel management company focused on performance, people and guest experience with a national hotel portfolio.