Digital Producer

Qantas Group; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Discounted air travel

18 weeks paid parental leave

Salary packaging options

Wellbeing app and resources

Job summary

Qantas Group is seeking a Digital Producer to lead the development of customer-facing digital products and content for the Qantas Business Rewards platform. You will work in a cross-functional, agile team to plan, coordinate and deliver digital enhancements, mobile apps, and third-party integrations, translating business needs into tangible customer value.

The role requires 3+ years in digital production, strong editorial and SEO planning, and proficiency with Adobe Experience Manager, Target,

Qualifications

• 3+ years of experience working as a digital / web / or content producer.
• Tertiary qualifications in Business, IT, Design and/or relevant field.
• Previous experience working across a wide range of digital products (content or product).
• Creative skills to oversee the production of quality digital content and/or products.
• Ability to develop strategy based on strong research and data analysis or competitive reviews.
• Creative skills in copywriting and planning editorial for large scale ecommerce website or online publishing platform including SEO/SEM requirements.
• Skills in Adobe platforms Adobe Experience Manager, Adobe Target, Adobe Audience Manager highly desirable or equivalent.
• Familiarity with analytical tools and sets to produce compelling web based solutions.
• Ability to estimate delivery of digital projects and/or product assessment.
• Experience in web platform development and content management systems.
• Familiar working in an Agile environment, with Agile certifications (CSM, PSM)
• Knowledge of HTML/CSS and browser interactions.

Responsibilities

• Deliver customer facing digital products and content experiences for Qantas Business Rewards members.
• Coordinate and implement website enhancements, new products, mobile apps, and manage third party suppliers.
• Plan, viability and timely delivery of digital products within an agile team.
• Translate between business, loyalty, technology, product and opportunities for delivery.
• Estimate delivery timelines and contribute to project planning.

Skills

Digital production

Content production

Strategy development

Editorial planning

Copywriting

SEO/SEM

Adobe Experience Manager

Adobe Target

Adobe Audience Manager

Analytics

Web development

Content management systems

Agile

CSM/PSM

HTML/CSS

Education

Bachelor's degree or higher

Tools

Adobe Experience Manager

Adobe Target

Adobe Audience Manager

Job description

• Great opportunity within our Digital team responsible for the Qantas Business Rewards platform (B2B)
• Opportunity to deliver customer facing digital products and content for the Qantas Business Rewards Loyalty Program
• Full-time permanent position based at ournew Product and Innovation Centre in Adelaide

Join Qantas in our brand-new Product and Innovation Centrelocatedin Adelaide to helpmeet evolving consumer needs by enabling agile teams to deliver faster, more adaptive solutions that prioritise customer value, continuous feedback, and innovation at every stage of the product lifecycle.

As the Digital Producer, you will collaboratively deliver customer facing digital products and content experiences for Qantas Business Rewards members (B2B). You will work in a high performing cross-functional digital product team and be the ‘translator’ between business, loyalty, technology, product and product opportunities.

As the Producer, you will work within an agile team and play a key role in the planning, viability and timely delivery of digital products, driving exceptional customer experiences. You will be responsible for the co-ordination and implementation of website enhancements, new products, mobile applications, and management of third party suppliers are core to this role.

You’ll have:

• 3+ years of experience working as a digital / web / or content producer.
• Tertiary qualifications in Business, IT, Design and/or relevant field.
• Previous experience working across a wide range of digital products (content or product).
• Creative skills to oversee the production of quality digital content and/or products.
• Ability to develop strategy based on strong research and data analysis or competitive reviews.
• Creative skills in copywriting and planning editorial for large scale ecommerce website or online publishing platform including SEO/SEM requirements.
• Skills in Adobe platforms Adobe Experience Manager, Adobe Target, Adobe Audience Manager highly desirable or equivalent.
• Familiarity with analytical tools and sets to produce compelling web based solutions.
• Ability to estimate delivery of digital projects and/or product assessment.
• Experience in web platform development and content management systems.
• Familiar working in an Agile environment, with Agile certifications (CSM, PSM)
• Knowledge of HTML/CSS and browser interactions.

Why Qantas?

At Qantas, your career can take you further than you imagined.You’lljoin a team where creativity and passiondrivesuccess. Together we dream big and deliver even bigger.

You’llfind diverse opportunities to grow, personally and professionally. From day one,you’llbe supported with hands-on training, coaching, and formal learning programs designed to help you excel. Your development is our priority because we know that when you thrive, so do our customers.

And while this role is your starting point at Qantas,it’sjust the beginning. We have a proud history of helping our people explore new paths and reach new heights - the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and theoptiontopurchaseadditionalpaid leave for eligible employees.
• We’llgive you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing,leisureand entertainment.You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronicdevicesand professional memberships.
• We’llsupport your wellbeing: Whetherit’slearning to better support your own and others’ mental health, our interactive wellbeingappor your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications close on the 5th of October