Digital Producer

Qantas; Adelaide; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Discounted travel

18 weeks paid parental leave

Salary packaging options

Job summary

Qantas seeks a Digital Producer to lead customer-facing digital products and content experiences from our new Product and Innovation Centre in Adelaide. You’ll translate business needs into product opportunities, working with a high-performing cross-functional team in an agile setup.

Role focuses on planning, viability, timely delivery of digital assets, and coordination of website, mobile apps, and third-party partners. Strong editorial, SEO/SEM, and Adobe platform skills are essential.

Qualifications

• 3+ years of experience as a digital/web/content producer.
• Experience across digital products (content or product).
• Creative skills to oversee production of quality digital content and/or products.
• Ability to develop strategy based on research and data analysis or competitive reviews.
• Copywriting and editorial planning for large scale ecommerce or online platforms including SEO/SEM.

Responsibilities

• Plan, viability assessment, and timely delivery of digital products in an agile environment.
• Coordinate and implement website enhancements, new products, and mobile apps.
• Manage third-party suppliers and ensure quality delivery.

Skills

Digital content production

Editorial planning

SEO/SEM understanding

Copywriting

Strategy from research

Data analysis

Education

Bachelor’s or higher in Business/IT/Design

Tools

Adobe Experience Manager

Adobe Target

Adobe Audience Manager

Analytics tools

Job description

Job Description

• Opportunity to deliver customer facing digital products and content at Qantas
• Make innovative contributions working alongside the digital product team.
• Full-time permanent position based at our new Product and Innovation Centre in Adelaide

Join Qantas in our brand-new Product and Innovation Centre located in Adelaide to help meet evolving consumer needs by enabling agile teams to deliver faster, more adaptive solutions that prioritise customer value, continuous feedback, and innovation at every stage of the product lifecycle.

As the Digital Producer, you will collaboratively deliver customer facing digital products and content experiences for Qantas. You will work in a high performing cross‑functional digital product team and be the ‘translator’ between business, technology, product and product opportunities.

As the Producer, you will work within an agile team and play a key role in the planning, viability and timely delivery of digital products, driving exceptional customer experiences. You will be responsible for the co‑ordination and implementation of website enhancements, new products, mobile applications, and management of third party suppliers are core to this role.

You’ll have:

• 3+ years of experience working as a digital / web / or content producer.
• Tertiary qualifications in Business, IT, Design and/or relevant field.
• Previous experience working across a wide range of digital products (content or product).
• Creative skills to oversee the production of quality digital content and/or products.
• Ability to develop strategy based on strong research and data analysis or competitive reviews.
• Creative skills in copywriting and planning editorial for large scale ecommerce website or online publishing platform including SEO/SEM requirements.
• Skills in Adobe platforms Adobe Experience Manager, Adobe Target, Adobe Audience Manager highly desirable or equivalent.
• Familiarity with analytical tools and sets to produce compelling web based solutions.
• Ability to estimate delivery of digital projects and/or product assessment.
• Experience in web platform development and content management systems.
• Familiar working in an Agile environment, with Agile certifications (CSM, PSM)
• Knowledge of HTML/CSS and browser interactions.

Why Qantas?

At Qantas, your career can take you further than you imagined. You’ll join a team where creativity and passion drive success. Together we dream big and deliver even bigger.

You’ll find diverse opportunities to grow, personally and professionally. From day one, you’ll be supported with hands‑on training, coaching, and formal learning programs designed to help you excel. Your development is our priority because we know that when you thrive, so do our customers.

And while this role is your starting point at Qantas, it’s just the beginning. We have a proud history of helping our people explore new paths and reach new heights – the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close on the 5th of October