Digital Change Specialist

Icon Water; Canberra; On-site; AUD 90,000 - 140,000; Full time

Job summary

Icon Water is seeking a Change Specialist to support our digital projects by applying the Change Management Model to prepare, equip and support staff through change.

The role covers both field-based and office-based teams, delivering change activities that address people, processes and culture to drive adoption of new digital solutions.

You will influence cross-functional collaboration and develop engagement, communications and readiness plans to ensure successful outcomes.

Qualifications

• Extensive experience as a Change Manager or Senior Change Analyst.
• Strong written and verbal communication skills; translate complex information for varied audiences.
• Excellent active listening, facilitation and stakeholder engagement.
• Proven ability to drive organisational improvement through change management practices.
• Ability to develop engagement strategies, communication plans and change plans.
• Confident in conducting change impact analysis with stakeholders.
• Strong business acumen and understanding of organisational priorities.
• Highly organized with multiple deliverables and timelines.

Responsibilities

• Support Icon Water’s digital projects with change management to improve adoption.
• Develop and lead change activities across field and office-based teams.
• Coordinate change impact analysis and readiness activities.

Skills

Change Management

Stakeholder engagement

Communication

Facilitation

Impact Analysis

Business Readiness

Project Support

Job description

Icon Water is seeking a Change Specialist to support our digital projects by applying the Change Management Model to prepare, equip and support staff through change.

The role covers both field-based and office-based teams, delivering change activities that address people, processes and culture to drive adoption of new digital solutions.

You will influence cross-functional collaboration and develop engagement, communications and readiness plans to ensure successful outcomes.