Development Compliance Support Officer (Hybrid)

Yarra Ranges Council; Melbourne; Hybrid; AUD 75,000 - 80,000; Full time

Benefits offered by this job

Hybrid working arrangements

Extended caregiver leave (20 weeks)

Professional development opportunities

Novated lease

Job summary

Yarra Ranges Council is seeking a Business Support Officer for the Development Compliance team. You will provide customer service, process documents, and support compliance matters with accuracy and timely follow-up.

The role is full-time (38 hours per week) in a Band 4 level with a salary range of $75,140 to $80,191 per annum plus superannuation, and offers hybrid working arrangements and extensive leave options.

Qualifications

• Experience in administrative support, including managing documents, recording information and following up outstanding tasks.
• Customer service skills, including answering calls, listening to enquiries and directing requests to the right person.
• Ability to prepare routine letters, notices and other documents using approved templates and procedures.
• Understanding of legislation and procedures relevant to building and planning compliance, with the ability to follow them and keep knowledge up to date.

Responsibilities

• Provide customer service and administrative support to the Building and Development Compliance team.
• Check documents for accuracy, share workloads and keep records up to date.
• Refer technical questions and regulatory or enforcement decisions to authorised officers.
• Follow Council procedures and legislation, and escalate where needed.
• Maintain clear, accurate information to support timely compliance matters.

Skills

Administrative support

Customer service

Documentation

Legislation knowledge

Attention to detail

Organisational skills

Written & verbal communication

Confidential information handling

Job description

Yarra Ranges Council is seeking a Business Support Officer for the Development Compliance team. You will provide customer service, process documents, and support compliance matters with accuracy and timely follow-up.

The role is full-time (38 hours per week) in a Band 4 level with a salary range of $75,140 to $80,191 per annum plus superannuation, and offers hybrid working arrangements and extensive leave options.