Business Administration Officer

Yarra Ranges Council; Melbourne; Hybrid; AUD 83,000 - 96,000; Full time

Benefits offered by this job

Rostered day off

Hybrid work arrangements

Caregiver leave

Volunteer leave

Study assistance

Menopause leave

Novated lease

Job summary

Yarra Ranges Council is seeking a Business Administration Officer – Planning and Building in Melbourne to provide high‑quality coordination and administrative support to the Manager Planning and Building and the wider department.

You will manage schedules, prepare agendas and documents, coordinate enquiries and monitor tasks to ensure timely, accurate outcomes, with a strong focus on customer service and efficient processes.

Qualifications

• Provides administrative and coordination support to a manager or busy team.
• Manages schedules, meetings, deadlines and follow-up actions.
• Prepares correspondence, agendas, minutes, reports and briefings with clear writing.

Responsibilities

• Provide high-quality coordination and administrative support to the Manager Planning and Building.
• Prepare agendas, minutes, reports, briefings and presentations; research and organise information.
• Coordinate enquiries, requests and complaints and monitor them through to completion.

Skills

Organisational skills

Communication

Prioritisation

Customer service

Decision making

Team coordination

Problem solving

Tools

MS Office Suite

Planner

Outlook

Job description

As the Business Administration Officer – Planning and Building, you will provide high-quality coordination and administrative support to the Manager Planning and Building and the wider department. You will help manage schedules, meetings, priorities, correspondence and follow-up actions so important work is completed accurately and on time.

You will prepare agendas, minutes, reports, briefings, presentations and other documents, as well as research and organise information to support sound decisions. Acting as a central point of contact, you will coordinate enquiries, requests and complaints, connect people with the right technical staff, and monitor matters through to completion.

By identifying issues early and improving how administrative work is carried out, you will help the department provide timely, consistent and customer-focused Planning and Building services.

This is a full-time permanent position (38 hours per week).

This is a Band 5 role with a salary range between $82,704 and $96,286 per annum, plus superannuation.

Benefits of working with us:

• Support work-life balance with your choice of monthly or fortnightly rostered day off and hybrid working arrangements.
• 20 weeks paid primary caregiver leave (6 weeks for secondary caregivers) plus other generous leave options such as volunteer leave, family planning, study assistance and menstrual and menopause leave.
• Opportunities for professional development and to take on temporary roles in other teams to grow your skills and experience.
• Novated lease vehicle options.

Experience and skills we’re looking for

• A strong background in providing administrative and coordination support to a manager, senior staff member or busy team.
• Proven organisational skills to manage schedules, meetings, competing priorities, deadlines and follow-up actions.
• Prior experience triaging and acting as a delegate for a Manager's inbox.
• Prior experience with MS Office Suite, particularly for applications Planner and Outlook.
• Clear and accurate writing skills for preparing correspondence, agendas, minutes, reports, briefings and presentations.
• Confidence in researching, organising and summarising information to support decision-making.
• Sound knowledge of document and records management systems, including the appropriate handling of confidential information.
• A practical approach to coordinating enquiries, requests and complaints and monitoring them through to completion.
• Clear and respectful communication with customers, colleagues and other stakeholders.
• The ability to organise work, respond to changing priorities and meet deadlines with limited supervision.
• Sound judgement, including knowing when to escape complex or sensitive matters. Great organisational and interpersonal skills, with the ability to communicate confidently with diverse customers.

If you have some but not all these skills or experience, we still encourage you to apply. Especially if you have the right attitude and willingness to learn.

Applicants who progress past the interview stage must complete pre-employment checks. These checks will include a Police Check.

About Yarra Ranges Council

Yarra Ranges Council committed to creating a diverse and inclusive workplace where everyone is welcome. We encourage people of all genders, cultures, backgrounds, and abilities to apply for jobs with us. We support flexible work arrangements, including full-time, part-time, hybrid, and job-sharing options to meet your needs and suit your life.

Yarra Ranges Council is a child safe organisation and is committed to the safety and wellbeing of all children and young people in our community. We are committed to protecting children from abuse in accordance with the Victorian Child Safe Standards.

If you need support with your application or have accessibility needs, please call the contact person above or email us at [e-mail].

Contact persons: Katie Douglas, Manager Planning and Building, 03 9294 6143 & Ally O'Brien, Executive Business Partner, 9294 6809