Despatch Supervisor

Bowens; Ventnor; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Barista coffee

BBQ Fridays

On-site parking

Parental leave 8 weeks

Staff discounts

Employee events

Community involvement

Training opportunities

Career development

Job summary

Bowens is seeking a Despatch Supervisor to lead the despatch team, optimise routes, and ensure timely and accurate order fulfilment. The role requires strong knowledge of timber and building materials, plus proven supervisory experience in logistics.

You will work under the Operations Manager to continually improve delivery performance and safety compliance. Bowens offers above-award pay, leave loading, annual increases, and opportunities for career development within a growing Australian family

Qualifications

• Demonstrated despatch and logistics experience.
• Ability to plan routes and optimise deliveries.
• Proven leadership in a supervisory role.
• Strong knowledge of timber and building materials.
• Proficient with internal systems and basic IT.
• Clear communication and stakeholder relationship skills.
• Commitment to OH&S policies and procedures.

Responsibilities

• Maintain the pick and despatch system, ensuring data accuracy.
• Lead the despatch team and model Bowens' values.
• Prioritise deliveries to minimise cartage costs while meeting schedules.
• Oversee company trucks for roadworthiness and service standards.
• Collaborate with Operations Manager to improve delivery processes.

Skills

Despatch experience

Logistics knowledge

Route planning

Leadership

Timber & building materials knowledge

Computer literacy

Communication skills

Safety awareness

Tools

ERP software

Job description

Bowens is an AFR Top 150 privately owned business and the largest independent supplier of building materials in Australia with a proud history dating back to 1894. With more than 800 employees across Victoria, we are committed to delivering exceptional customer service, investing in innovation, and creating rewarding career opportunities for our people.

• Above award rate + 17.5% leave loading + annual increases + opportunity to cash out sick leave
• Free barista made coffees, cooked BBQ brekky on Fridays and on-site free parking
• 8 weeks paid parental leave
• Discount on company product and other corporate partnerships (Jetts Gym, Mazda etc)
• Ongoing incentives, great employee events and fun team rewards.
• Be part of a growing Australian owned family business where a company value is "fun"
• Opportunity to actively support the local community
• Genuine training opportunities
• Opportunity to build a career and take up different development opportunities

Duties will include but are not limited to:

• Maintain the pick and despatch system to ensure all information is accurate and up to date
• Lead the despatch team and model behaviour in line with the "Bowens Blueprints'
• Prioritise deliveries to ensure cartage costs are minimised whilst ensuring customers receive their orders on time in full
• Oversee the company's trucks, ensuring they are roadworthy and service as per company standards
• Work closely with the Operations Manager to identify opportunities to ensure we continue improving the way we deliver to our customers

To be considered for this role you must demonstrate:

• Previous despatch, logistics and route planning experience
• Proven experience in a supervisory or team leadership role
• Strong knowledge of timber and building materials
• Sound computer skills with the ability to learn and utilise internal systems
• Strong communication skills with the ability to build relationships at all levels
• Self-driven, proactive with a can-do attitude and strong problem-solving skills
• Ability to prioritise, multitask in a fast-paced environment with excellent attention to detail
• Commitment to safety and adherence to OH&S policies and procedures

Pre-employment requirements

The successful applicant will be required to complete a pre-employment medical assessment, including drug and alcohol screening.

All applications will be treated with the strictest confidence. Due to the anticipated volume of applications, only shortlisted candidates will be contacted.