Despatch Operations Lead

Private Advertiser; Western Australia; On-site; AUD 70,000 - 95,000; Full time

Job summary

Private Advertiser is seeking an experienced Despatch Operations Lead to manage a busy distribution operation, coordinating daily dispatch, warehousing activities and driver schedules to ensure on-time deliveries. The role is hands-on and demands strong organisation, communication, and process discipline in a high-volume environment.

You will work closely with warehouse teams, drivers and internal stakeholders to keep daily deliveries moving, maintaining accuracy and safety standards.

Qualifications

• Experience in dispatch, warehouse coordination or logistics scheduling.
• Strong organisational and time management skills.
• Ability to work effectively in a fast-paced operational environment.
• Clear communication with warehouse teams, drivers and customers.
• High attention to detail and commitment to process accuracy.
• Forklift licence preferred.

Responsibilities

• Coordinate daily dispatch of customer orders and delivery runs.
• Work closely with warehouse teams to ensure orders are picked and staged correctly.
• Schedule and confirm deliveries with drivers and customers.
• Monitor delivery timelines and communicate any delays proactively.
• Prepare dispatch documentation including run sheets and delivery paperwork.
• Maintain accurate order and freight records within internal systems.
• Support the loading and unloading of trucks when required.
• Ensure dispatch processes follow safety procedures and operational standards.
• Assist with problem solving when delivery or stock issues arise.

Skills

Dispatch coordination

Warehouse coordination

Logistics scheduling

Organisational skills

Time management

Clear communication

Attention to detail

Forklift licence

Job description

We are seeking an experienced Despatch Operations Lead to join a busy and fast-paced distribution operation. This role sits at the centre of daily warehouse and transport activity and is responsible for ensuring customer orders are scheduled, picked and delivered accurately and on time.

This is a hands‑on coordination role where strong organisation, communication and operational discipline are essential. You will work closely with warehouse teams, drivers and internal stakeholders to keep daily deliveries moving and ensure operations run smoothly.

If you thrive in a high-volume dispatch environment and enjoy being the person who keeps operations running efficiently, we would like to hear from you.

Key Responsibilities

Coordinate daily dispatch of customer orders and delivery runs

Work closely with warehouse teams to ensure orders are picked and staged correctly

Schedule and confirm deliveries with drivers and customers

Monitor delivery timelines and communicate any delays proactively

Prepare dispatch documentation including run sheets and delivery paperwork

Maintain accurate order and freight records within internal systems

Support the loading and unloading of trucks when required

Ensure dispatch processes follow safety procedures and operational standards

Assist with problem solving when delivery or stock issues arise

About You

To be successful in this role you will demonstrate:

Experience in dispatch, warehouse coordination or logistics scheduling

Strong organisational and time management skills

Ability to work effectively in a fast‑paced operational environment

Clear communication skills with warehouse teams, drivers and customers

High attention to detail and commitment to process accuracy

Forklift licence (or willingness to obtain) preferred

A practical hands‑on attitude and strong work ethic

What’s on Offer

Stable full‑time position

Work within a busy and well‑established distribution operation

Supportive team environment

Opportunity to grow your career within logistics and operations