Dispatch & Warehouse Coordinator

MNX Global Logistics; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

MNX Global Logistics in Melbourne seeks a Dispatch & Warehouse Coordinator to join our fast-paced transport and logistics operation. This hands-on role combines dispatch, warehouse, freight coordination, and customer service for domestic and international movements.

You will coordinate consignments, support daily delivery schedules, liaise with drivers and customers, ensure accurate documentation, and contribute to continuous improvement projects while working Sunday to Thursday, 12pm to 8pm.

Qualifications

• Experience in transport, logistics, warehouse, dispatch, or freight forwarding operations.
• Strong understanding of domestic and international freight processes.
• Excellent communication and customer service skills.
• Ability to prioritise multiple tasks in a fast-paced environment.
• Strong problem-solving and organisational skills.
• Experience using transport management or dispatch software.
• High attention to detail and accuracy.
• Proactive and team-focused attitude.
• Forklift Licence is highly desirable.
• Certificate II/III in Warehousing & Distribution or Logistics is highly regarded.

Responsibilities

• Coordinate and dispatch domestic and international freight movements.
• Scan, sort, and process inbound and outbound freight.
• Create and manage consignments using transport management systems.
• Lodge and collect freight from airlines, freight terminals, and distribution centres.
• Process export and import shipments with accurate documentation.
• Load and unload vehicles safely and efficiently.
• Plan and communicate daily delivery schedules and route requirements.
• Monitor driver movements, delivery performance, and compliance.
• Review driver logs, working hours, and equipment availability.
• Liaise with customers, drivers, airlines, and operations teams to meet service commitments.
• Support warehouse operations including pallet wrapping and stock movement.
• Assist with urgent, same-day, and time-critical deliveries when required.
• Maintain records across dispatch and warehouse systems.
• Contribute to continuous improvement initiatives and efficiency projects.

Skills

Excellent communication

Customer service

Organisational skills

Multitasking

Problem-solving

Team-focused

Education

Certificate II in Warehousing & Distribution

Certificate III in Logistics

Forklift Licence

Tools

Transport management software

Dispatch software

Job description

As the clinical and advanced therapy subsidiary of UPS Healthcare, MNX, Precision Logistics reaches patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, we are optimally positioned to keep our clients competitive in an increasingly complex market.

About us

As the clinical and advanced therapy subsidiary of UPS Healthcare, MNX, Precision Logistics reaches patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, we are optimally positioned to keep our clients competitive in an increasingly complex market.

The opportunity

We are seeking a highly organised and motivated Dispatch & Warehouse Coordinator to join our fast-paced transport and logistics operation. This hands‑on role combines dispatch, warehouse, freight coordination, and customer service responsibilities, supporting both domestic and international freight movements.

The successful candidate will play a key role in ensuring freight is processed efficiently, drivers are effectively coordinated, and customer service expectations are consistently met.

Hours: 12pm to 8pm Sunday to Thursday (38 hour week)

You will:

• Coordinate and dispatch domestic and international freight movements.
• Scan, sort, and process inbound and outbound freight.
• Create and manage consignments using transport management systems and manual documentation where required.
• Lodge and collect freight from airlines, freight terminals, and distribution centres.
• Process export and import shipments, ensuring all documentation is completed accurately.
• Load and unload vehicles safely and efficiently.
• Plan and communicate daily delivery schedules and route requirements.
• Monitor driver movements, delivery performance, and compliance requirements.
• Review driver logs, working hours, and equipment availability.
• Liaise with customers, drivers, airlines, and operational teams to ensure service commitments are achieved.
• Support warehouse operations, including pallet wrapping, freight consolidation, and stock movement.
• Assist with urgent, same-day, and time-critical deliveries when required.
• Maintain accurate records across dispatch and warehouse systems.
• Contribute to continuous improvement initiatives and operational efficiency projects.

About You:

• Previous experience in transport, logistics, warehouse, dispatch, or freight forwarding operations.
• Strong understanding of domestic and international freight processes.
• Excellent communication and customer service skills.
• The ability to effectively prioritise multiple tasks in a fast-paced environment.
• Strong problem‑solving and organisational skills.
• Experience using transport management or dispatch software.
• High attention to detail and a commitment to accuracy.
• A proactive and team-focused attitude.
• A current Forklift Licence (or willingness to obtain one) is highly desirable.
• Certificate II or III in Warehousing & Distribution, Logistics, or a related field will be highly regarded.

Why Join Us?

• Work within a dynamic and growing transport and logistics business.
• Be part of a supportive team environment.
• Gain exposure to domestic, international, and time-critical freight operations.
• Opportunity for career development and progression within the organisation.

All successful applicants will be required to complete a National Police Check.