Despatch Customer Service Coordinator

Civilmart; Toowoomba Regional; In loco; AUD 52.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive remuneration

Growth opportunities

Global career exposure

CRH network access

Descrizione del lavoro

Civilmart in Toowoomba (QLD) seeks a Transport Despatch Customer Service Coordinator for a permanent full-time role, working 7:00am–3:00pm at our precast manufacturing facility. You will plan, coordinate and direct product distribution while delivering exceptional customer service on order status and quoting.

The successful candidate will have manufacturing/industrial experience, strong communication and organisational skills, and a forklift licence is desirable.

Competenze

• Experience in manufacturing/industrial sector.
• Excellent communication and organisational skills.
• Forklift licence desirable.
• Qualifications in transport, logistics or supply chain desirable.
• Safety conscious and compliant with WHS standards.

Mansioni

• Call customers to coordinate delivery times.
• Coordinate transport carriers and couriers.
• Book freight and plan delivery allocations.
• Raise orders for transport and verify invoices/charges.
• Coordinate despatch forklift operators in daily yard activities.
• Obtain freight quotes when required.
• Issue picking sheets to forklift drivers and complete invoices.
• Coordinate all incoming materials and goods to branches.
• Manage site inventory and stocktake.
• Assist the customer service team as required.
• Assist in loading/unloading of trucks.

Conoscenze

Customer service

Logistics coordination

Communication

Time management

Formazione

Qualifications in transport, logistics or supply chain

Descrizione del lavoro

Civilmart and Infrastructure Products Australia (IPA) have come together under the global parent company CRH. This merger marks a significant step in strengthening Australia’s civil infrastructure supply chain by combining the expertise and capabilities of two of the most recognised names in precast and civil concrete manufacturing.

The Role

Civilmart are seeking an organised and proactiveTransport Despatch Customer Service Coordinatorto commence at ourToowoomba (QLD)precast manufacturing facility on apermanent fulltime basis,working between the hours of7:00am and 3:00pm.

This position will be responsible for planning, coordinating, and directing the provision of products to ensure their timely distribution along with providing exceptional customer service with regard to sales order status and quoting.

The ideal candidate will have previous experience working in the manufacturing or construction industry and possess excellent communication and organisational skills.

Key Responsibilities:

• Call customers to coordinate delivery times
• Coordinate transport carriers and couriers
• Book freight and plan delivery allocations
• Raise orders for transport and verify invoices charges
• Coordinate despatch forklift operators in daily yard activities
• Obtain freight quotes when required
• Issue picking sheets to forklift drivers and complete invoices
• Coordinate all incoming materials and goods to branches
• Manage site inventory and stocktake
• Assist the customer service team as required
• Assist in the physical loading and unloading of trucks

The successful applicant will have:

• Experience working in the manufacturing/industrial industry
• Excellent communication, organisation, and time management skills
• Forklift Licence (desirable)
• Qualifications in transport, logistics or supply chain (desirable)
• Strong focus and awareness of safety procedures and protocols

Safety & Compliance

At Civilmart, safety is our highest priority. This role requires:

• Participation in a pre-employment medical (including Drug & Alcohol screening)
• Ongoing compliance with our zero-tolerance Drug & Alcohol policy
• Commitment to WHS, Quality and Environmental standards

What You Can Expect

• A competitive remuneration
• An exciting challenge and meaningful responsibilities
• A company focused on your growth and career development
• Numerous global opportunities within our CRH network, offering career growth and international exposure