Desktop Deployment Consultant - Immediate start

Ethan Talent; Melbourne; On-site; AUD 65,000 - 95,000; Full time

Job summary

Ethan Global is seeking an experienced Desktop Deployment engineer to manage full lifecycle deployment of laptops, imaging, and device rollouts across client sites in Australia.

The ideal candidate will be comfortable with travel, possess a full driving license, and excel in both face-to-face and telephone support, troubleshooting the Windows stack, and coordinating with enterprise environments.

Qualifications

• Self-starting, experienced Desktop Deployment engineer with troubleshooting of level 1 & 2 issues.
• Deployment of laptops – reimaging, full cycle deployment of new mobile devices.
• Hold a full driving license & open to travelling across Australia.
• Experience in large enterprise environments supporting customers in person and over the phone.
• Strong troubleshooting across Microsoft technologies and a proactive, helpful attitude.

Responsibilities

• Provide level 1 & 2 troubleshooting both face-to-face and over the phone.
• Deploy laptops and perform imaging and full device lifecycle management.
• Travel across Australia as required; work in enterprise environments with customers.
• Troubleshoot Microsoft stack issues and coordinate with IT teams.

Skills

Troubleshooting

Face-to-face support

Phone support

Self-starter

Willing to travel

Tools

Windows OS

O365 troubleshooting

Intune

Active Directory

Patching

Cisco basics

MS Office

MS Exchange

Systems Center

Printers & peripherals

DNS

DHCP

TCP/IP

Job description

Ethan Global the largest privately-owned service providers within the Australian ICT industry. We are known for our entrepreneurial spirit and can-do culture, and pride ourselves on our innovative thinking and best-in-class service

We are looking for a self-starting, experienced Desktop Deployment engineer who will possess the following experience:

• Proven experience in a troubleshooting level 1 & 2 issues & both face to face & over the phone.
• Deployment of laptops - reimaging, full cycle deployment of new mobile devices
• Full driving License & open to travelling across Australia
• Working in a large enterprise environment supporting customers over the phone & in person
• Good troubleshooting and problem solving experience across the Microsoft technology stack
• A proactive nature, an enthusiastic attitude and a genuine desire to help people;

Technologies:

• Windows XP/7/8/10/11
• O365 troubleshooting
• Intune SCCm (desirable)
• Active Directory - account administration
• Patching / basic cisco skills
• Microsoft Office2003-2010;
• MS Exchange;
• MS Systems Centre;
• Hardware, Printers and peripherals.
• DNS, DHCP, TCP/IP

REF: 0091 **********@ethan.com.au