Department Manager Craft/Party Mackay

Spotlight; Mackay Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary + Super + Quarterly

Leadership Training Program

Employee Assistance Program

Discount card for Spotlight, Harris Sc

Anaconda

Job summary

Spotlight is seeking a Department Team Leader to manage our Craft and Party departments in a high-volume retail setting. You will support daily operations, drive sales growth, and ensure top-tier customer service while leading a capable team and maintaining strong store standards.

Ideal candidates bring proven retail leadership, visual merchandising experience, and the physical ability to handle large stock volumes.

Qualifications

• Strong retail leadership experience preferred.
• Visual merchandising experience.
• Physically capable to work large volumes of stock and set the pace.
• Having an owner's mindset for your department.
• A passionate attitude that inspires your Team.
• A resilient & innovative problem solver.
• Strong verbal and written communication skills.
• IT competency.
• First Aid certified or willing to be trained (fully funded).

Responsibilities

• Supporting the Store Manager in managing daily operations
• Monitor daily stock recovery in your department
• Achieve sales growth and meet department KPI targets
• Build your team to deliver exceptional customer service
• Lead by example in all areas
• High volume stock management
• Executing department Visual Merchandising and standards
• Launching and planning catalogue campaigns
• Stock integrity initiatives to increase department profit

Skills

Retail leadership

Visual merchandising

Stock management

Customer service

Communication

IT competency

First Aid

Tools

IT systems

Job description

Spotlight’s remarkable success has been more than 50 years in the making and owes much to the values of the company’s founders, who are committed to investing in people, success, and excellence.

As a Department Team Leader, you'll be managing our booming Craft and Party departments and performing the following responsibilities:

Role Responsibilities:

• Supporting the Store Manager in managing daily operations


• Monitor daily stock recovery in your department


• Achieve sales growth and meet department KPI targets


• Build your team to deliver exceptional customer service


• Lead by example in all areas


• High volume stock management


• Executing department Visual Merchandising and standards


• Launching and planning catalogue campaigns


• Stock integrity initiatives to increase department profit

The Ideal Candidate:

• Strong retail leadership experience preferred


• Visual merchandising experience


• Physically capable to work large volumes of stock and set the pace


• Having an owner's mindset for your department


• A passionate attitude that inspires your Team


• A resilient & innovative problem solver


• Strong verbal and written communication skills


• IT competency


• First Aid certified or willing to be trained (fully funded)

Benefits of Working at Spotlight:

• Competitive Salary + Super + Quarterly Profit Share


• Leadership Training Program


• Join a high-performing, values-based team


• Employee Assistance Program


• Discount % card for Spotlight, Harris Scarfe & Anaconda


• Be part of a Culture that rewards and gives regular incentives

Spotlight’s chain of craft, fabric and home interior superstores is Australasia’s largest. Our unique offering of an extensive product range, coupled with knowledgeable Team Members in a one-stop shopping destination, has cultivated a strong and loyal customer base

When you join our team, you will become part of the Spotlight Retail Group, which comprises Spotlight, Anaconda and Harris Scarfe.