Dental Receptionist & Patient Experience Specialist

Dental Assistant Network; Adelaide; On-site; AUD 54,000 - 76,000; Full time

Job summary

Health Partners is seeking an experienced dental receptionist for our Pirie Street practice to welcome patients and guide them through their dental journey. The role involves front-desk duties, scheduling, and handling inquiries with a focus on patient experience.

Ideal candidates will have dental or medical administration or reception experience, strong communication skills, and the ability to manage a busy workload while staying calm under pressure.

Qualifications

• Experience processing accounts and booking appointments.
• Experience with cash handling and receipting.
• Excellent verbal and written communication skills.
• Be motivated, organised and able to manage workload under pressure.
• Be reliable, honest and contribute to a great team environment.

Responsibilities

• Welcome and sign patients in.
• Maintain patient recall system to ensure reminders are sent promptly.
• Answer inbound calls to provide information for members and general queries.
• Process patient accounts and schedule follow-up appointments.

Skills

Accounts processing

Appointment booking

Cash handling

Verbal / written communication

Workload management

Reliability

Job description

Health Partners is seeking an experienced dental receptionist for our Pirie Street practice to welcome patients and guide them through their dental journey. The role involves front-desk duties, scheduling, and handling inquiries with a focus on patient experience.

Ideal candidates will have dental or medical administration or reception experience, strong communication skills, and the ability to manage a busy workload while staying calm under pressure.