Dental Receptionist: Patient Flow & Scheduling Pro

Health Partners; Adelaide; On-site; AUD 50,000 - 60,000; Full time

Job summary

Health Partners in Adelaide is seeking experienced dental receptionists to join our Pirie Street practice and help us keep patient journeys smooth from entry to exit. You will welcome patients, manage recalls, handle calls, process accounts and schedule follow-ups, contributing to a friendly, efficient team dedicated to member wellbeing.

You will work with a supportive team in a community-focused not-for-profit setting, with opportunities for internal learning and professional growth in dental

Qualifications

• Experience in dental or medical administration or reception.
• Experience processing accounts and booking appointments.
• Experience with cash handling and receipting.
• Excellent verbal and written communication skills.
• Be motivated, organised and able to manage workload while staying calm under pressure.
• Be reliable, honest and contribute to our team environment.

Responsibilities

• Welcome and sign patients in
• Maintain patient recall system to ensure reminders are sent promptly
• Answer inbound calls to provide information for our members
• Process patient accounts and schedule follow up appointments

Skills

Communication skills

Workload management

Reliability & honesty

Dental/medical admin experience

Tools

Scheduling software

Billing/Accounts software

Job description

Health Partners in Adelaide is seeking experienced dental receptionists to join our Pirie Street practice and help us keep patient journeys smooth from entry to exit. You will welcome patients, manage recalls, handle calls, process accounts and schedule follow-ups, contributing to a friendly, efficient team dedicated to member wellbeing.

You will work with a supportive team in a community-focused not-for-profit setting, with opportunities for internal learning and professional growth in dental