Dental Receptionist

Dental Assistant Network; Adelaide; On-site; AUD 54,000 - 76,000; Full time

Job summary

Health Partners is seeking an experienced dental receptionist for our Pirie Street practice to welcome patients and guide them through their dental journey. The role involves front-desk duties, scheduling, and handling inquiries with a focus on patient experience.

Ideal candidates will have dental or medical administration or reception experience, strong communication skills, and the ability to manage a busy workload while staying calm under pressure.

Qualifications

• Experience processing accounts and booking appointments.
• Experience with cash handling and receipting.
• Excellent verbal and written communication skills.
• Be motivated, organised and able to manage workload under pressure.
• Be reliable, honest and contribute to a great team environment.

Responsibilities

• Welcome and sign patients in.
• Maintain patient recall system to ensure reminders are sent promptly.
• Answer inbound calls to provide information for members and general queries.
• Process patient accounts and schedule follow-up appointments.

Skills

Accounts processing

Appointment booking

Cash handling

Verbal / written communication

Workload management

Reliability

Job description

About Health Partners

We’re more than just your health partner. As a proud South Aussie not-for-profit, we’ve had our member’s backs (and eyes, and teeth) for over 85 years. This means we know health and wellbeing looks different for everyone, and it’s why we’re on a mission to create a better state of health for our over 95,000 members and the local community we call home. As a member-owned fund, we’re guided by doing what’s right for our members, our people and the broader community. To be a Health Partners member means you’re part of something pretty special – we’re your truly local, value giving, member satisfying partner.

About The Role

We're on the hunt for experienced dental receptionists to join our bustling Pirie Street practice to help us keep the smiles coming! In this role you’ll work with the team to welcome our patients and see them through their dental journey.

• Welcome and sign patients in
• Maintain patient recall system to make sure reminders are sent promptly
• Answer inbound calls to provide accurate information for our members and answer general queries
• Process patient accounts and schedule follow up appointments

About You

If you have experience in dental or medical administration or reception role, we want to hear from you! You’ll also have experience with:

• Experience processing accounts and booking appointments
• Experience with cash handling and receipting
• Excellent verbal and written communication skills
• Be a motivated, organised and able to manage your workload while staying calm under pressure
• Be reliable, honest and contribute to our fantastic team environment

What’s on offer?

To be part of our local team means your part of something pretty special. You’ll be working with a diverse range of people who are committed to doing things Side by Side. Head to http://careers.healthpartners.com.au/ to find out more about life at Health Partners. Working for us means also you can access our generous employee benefits, including:

• Paid parental leave
• Allowance on your private health insurance premium
• Discounted sunglasses
• Access to internal and external learning
• Volunteer days to work with our partner charities
• Access to our Employee Assistance Program for you and your family
• Access to wellbeing programs

You must be an Australian citizen or permanent resident at the time of submitting your application, hold a current WWCC, National Police Clearance (within 12 months).