Dental Receptionist – Friendly & Organized | Full-Time

Holdsworth House Dental Practice; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Holdsworth House Dental Practice in Darlinghurst is seeking a warm, confident and highly organised receptionist who enjoys chatting with patients and handling a busy phone line with a friendly professional manner.

You will manage bookings, answer enquiries, follow up on unappointed treatment, maintain organised appointment books, discuss treatment and fees, process accounts and support the clinical team to keep the day running smoothly.

Qualifications

• At least 1 year of dental reception experience.
• Excellent communication skills with a friendly phone manner.
• Strong organisation and attention to detail.
• Proactive approach and willingness to take on greater responsibility.
• Willing to learn and adapt to practice needs.

Responsibilities

• Welcoming patients and providing a professional, friendly experience.
• Managing phone calls, enquiries, bookings and appointment changes.
• Following up patients with unappointed treatment and arranging their next appointments.
• Maintaining productive and well-organised appointment books.
• Communicating confidently about treatment, appointments and fees.
• Processing patient accounts, payments and billing, including following up outstanding accounts.
• Supporting the clinical team with the smooth day-to-day running of the practice.

Skills

Dental reception experience

Excellent communication

Strong organisation

Initiative

Willingness to learn

Job description

Holdsworth House Dental Practice in Darlinghurst is seeking a warm, confident and highly organised receptionist who enjoys chatting with patients and handling a busy phone line with a friendly professional manner.

You will manage bookings, answer enquiries, follow up on unappointed treatment, maintain organised appointment books, discuss treatment and fees, process accounts and support the clinical team to keep the day running smoothly.