Dental Receptionist

Ekera Dental; Brisbane; On-site; AUD 50,000 - 60,000; Full time

Job summary

CP Dental is seeking a friendly and motivated Dental Receptionist to join our supportive team in Brisbane. No prior dental experience required; all experience levels considered.

This full-time role offers hands-on training, a welcoming environment, and opportunities to grow a long-term career in dentistry. You'll greet patients, answer calls and emails, book appointments, manage the schedule, process payments, and support the clinical team as needed.

Qualifications

• No prior dental experience required; all experience levels welcomed.
• Genuine interest in dentistry and patient care.
• Positive attitude and eagerness to learn new skills.
• Excellent verbal and written communication skills.
• Reliability, initiative and a strong work ethic.

Responsibilities

• Greet patients warmly and make them feel welcome.
• Answer calls and respond to enquiries and emails.
• Book, confirm and manage appointments and daily schedule.
• Check patients in/out, process payments and health fund claims.
• Maintain patient records in practice software.
• Explain treatment plans and payment options.
• Support the clinical team and assist as needed.
• Develop knowledge of dental software and procedures.

Skills

Front desk

Customer service

Communication skills

Organisation

Team player

Willingness to learn

Reliability

Attention to detail

Job description

Are you looking to start a rewarding career in dentistry? Whether you're completely new to the industry, currently studying, or already have some front desk or dental reception experience, we'd love to hear from you!

CP Dental is looking for a friendly, enthusiastic and motivated Dental Receptionist to join our supportive team. This is a fantastic opportunity to gain hands-on experience, develop valuable skills and build a long-term career in the dental industry. With full-time hours available, ongoing training and a welcoming team to guide you, you'll have the support you need to grow and succeed.

What we're looking for:

• No previous dental experience required, all experience levels considered
• A genuine interest in dentistry and patient care
• A positive attitude and enthusiasm to learn new skills
• A warm, friendly personality and excellent verbal and written communication skills
• Reliability, initiative and a strong work ethic
• The ability to stay calm and organised in a busy, team-focused environment
• Good computer skills and attention to detail
• A willingness to assist across different areas of the practice, including chairside support and sterilisation when needed
• A desire to build a long-term career in the dental industry

What you'll be doing:

• Greet patients warmly and make them feel welcome and at ease
• Answer phone calls and respond to enquiries and emails
• Book, confirm and manage patient appointments and the daily schedule
• Check patients in and out, process payments and handle health fund claims
• Maintain accurate patient records and update details in our practice software
• Explain treatment plans, quotes and payment options to patients
• Manage recalls, reminders and follow-ups
• Keep the reception area clean, organised and welcoming
• Assist with general administrative duties and support the clinical team when required
• Develop your knowledge of dental software, procedures and patient care

Why join CP Dental?

• All experience levels welcome
• Hands-on training and ongoing learning opportunities
• Opportunity to develop your skills and grow within the dental industry
• A friendly, supportive and experienced team
• A positive workplace where your contributions are valued
• The chance to make a genuine difference in patients' lives every day