Dental Practice Manager

My Dentist Mackay; Mackay Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Supportive team

Modern facilities

Up-to-date technology

Job summary

My Dentist Mackay is seeking an experienced Practice Manager to lead our busy dental team with ownership and accountability.

You will oversee day-to-day operations and administration, drive high standards of patient care, and foster a collaborative, professional workplace culture while supporting clinical and support staff to deliver exceptional experiences for every patient.

Qualifications

• Proven leadership in a dental practice or healthcare setting.
• Strong knowledge of dental practice management software and systems.
• Excellent organisational and time management with multitasking.
• Outstanding communication and interpersonal skills with diverse teams.
• Knowledge of dental regulations, compliance and health & safety.
• Customer service excellence with patient-focused approach.

Responsibilities

• Oversee day-to-day operations and administration of the practice.
• Lead clinical and support teams and coordinate operations.
• Maintain high standards and ensure smooth, efficient service.
• Contribute to growth and success of My Dentist Mackay.
• Foster a positive, professional, collaborative workplace culture.
• Ensure patient experience is outstanding.

Skills

Leadership experience

Practice management software

Organizational skills

Communication skills

Regulations & safety

Customer service

MS Office

Problem solving

Attention to detail

Team leadership

Job description

We are looking for an experienced, motivated and people-focused Practice Manager to join the team at My Dentist Mackay.

This is a full-time leadership position for someone who enjoys taking ownership, leading a team and making a real difference to the day-to-day success of a busy dental practice.

As Practice Manager, you will oversee the day-to-day operations and administration of the practice, ensuring everything runs smoothly and efficiently while maintaining a strong focus on exceptional patient care and service.

You will play a key role in supporting and leading our clinical and support teams, coordinating practice operations, maintaining high standards, and creating a positive, professional and collaborative workplace culture.

This is an important role within our practice, with the opportunity to lead, influence and contribute to the continued growth and success of My Dentist Mackay while helping our team deliver an outstanding experience for every patient.

About you

Proven experience in a leadership role within a dental practice or healthcare environment

Strong knowledge of dental practice management software and computer systems

Excellent organisational and time management skills with the ability to multitask effectively

Outstanding communication and interpersonal skills, with the ability to manage diverse teams

Knowledge of dental practice regulations, compliance requirements and Health and Safety standards

Customer service excellence with a patient-focused approach

Proficiency in Microsoft Office and general administrative software

Problem-solving abilities and sound business judgment

Professional and reliable with strong attention to detail

Experience in a similar sized dental practice is preferred

About us

My Dentist Mackay is a well-established and trusted dental practice committed to providing exceptional, high-quality dental care to the Mackay community.

We pride ourselves on creating a welcoming, professional and positive environment where our patients feel genuinely cared for and our team is supported to deliver their best work.

Our practice is built on integrity, clinical excellence, outstanding patient care and strong relationships. We believe that great dentistry is about more than just treatment - it's about creating a positive experience for our patients and building relationships that last.

We are committed to fostering a supportive and collaborative workplace culture where our team members feel valued, respected and encouraged to grow. We are looking for people who share our commitment to high standards and who want to be part of a team that takes pride in everything we do.

Competitive salary package commensurate with experience and qualifications

Supportive and collaborative team environment with experienced dental professionals

Modern practice facilities and up-to-date technology

Positive work culture that values teamwork and mutual respect