Dental Practice Manager

Polished Dental; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

9-day fortnight

Supportive leadership

Social connection

Room to grow

Creative freedom

Job summary

Polished Dental in Kenmore, Brisbane, is seeking an experienced Dental Practice Manager to oversee a two-chair clinic and lead daily operations.

The role blends high-level administration with hands-on reception and patient care, offering growth within a supportive, values-driven team.

You’ll mentor staff, optimise workflows across multiple sites, and help shape patient experiences with creative touches that make visits memorable.

Qualifications

• Dental practice experience is preferred; ideally you’ve managed or coordinated in dental before.
• A calm, people-focused leader who balances structure with warmth.
• Highly organised, solutions-oriented and comfortable managing across multiple sites.
• A confident communicator who builds trust and leads by example.
• Someone who loves patient care and has a creative spark for levelling up the experience.
• Experience handling treatment plans and liaising with patients about finances is valued.

Responsibilities

• Oversee daily operations across a two-chair clinic in Kenmore, Brisbane.
• Mentor new staff and help teams stay energised and organised.
• Review recalls, appointment books, stock levels and sterilisation systems.
• Collaborate on staffing, marketing and patient experience initiatives.
• Lead creative ways to wow patients and enhance their visits.

Skills

Leadership

Organisation

Communication

Staff mentoring

Problem solving

Cross-site coordination

Job description

We're on the lookout for an experienced Dental Practice Manager ready to take the next step — overseeing a two chair clinic in Kenmore, QLD. If you’re a natural organiser, love a smooth-running practice, and want to be part of a supportive, values-driven team, this might be your next big move.

About Us

We are a family owned clinic comprising of 10 staff. We care deeply about doing things well — whether it’s patient care, team culture, or system improvements. We work hard, support each other, and actually enjoy coming to work (most days!).

About the Role

This is a growth-focused role, ideal for someone eager to lead, learn, and evolve with us. As we anticipate continued expansion across the and our wider group, we’re looking for someone who’s ready to grow alongside us. You’ll spend a short introductory time on reception and in surgery to get a feel for how the practice operates day-to-day — just enough to build a strong foundation. From there, the role will transition into a primarily administrative and leadership position with some days on reception and assisting - together with dedicated admin days. This role is based exclusively in Kenmore, Brisbane.

Your week could include:

• Supporting daily operations across multiple locations
• Reviewing recalls, appointment books, stock levels and sterilisation systems
• Mentoring new staff and helping teams stay energised and organised
• Problem-solving and stepping in when things get tricky
• Collaborating on staffing, marketing and patient experience initiatives
• Leading creative ways to “wow” our patients and make their visits memorable

You’ll work closely with the owner — but also have the freedom to work independently, lead with confidence, and bring your own ideas to the table.

Remuneration included in this advertisement is a guide, and we are negotiable to an extent for the right applicant with the right experience.

What We’re Looking For

• Dental practice experience is preferred — ideally you’ve managed or coordinated in dental before
• A calm, people-focused leader who balances structure with warmth
• Highly organised, solutions-oriented and comfortable managing across multiple sites
• A confident communicator who builds trust and leads by example
• Someone who loves patient care and has a creative spark for levelling up the experience
• Any experience with handling treatment plans and liaising with patients about finances is also valued
• We’ll consider exceptional leaders from outside dental — but only if you’re willing to roll up your sleeves and learn the dental assisting and reception roles first.

Benefits

• 9-day fortnight– enjoy real work-life balance (you might need to help out on the odd evening or Saturday if someone’s unwell, but it’s the exception, not the rule).
• Supportive leadership– a long-term, close-knit management team that thrives on collaboration and is excited to welcome new members to our seamless team dynamic.
• Social connection– mid-year and end-of-year events, plus team drinks and catch-ups (we’ll often shout a round!)
• Room to grow– a developing role with the chance to make your mark and grow with the business
• Creative freedom– help shape how we show up for patients with localised marketing and personalised touches

If you’re ready to lead with purpose, grow with a team that has your back, and bring fresh ideas to life — we’d love to hear from you.