Dental Practice Coordinator

Dental Care Centre; Canterbury-Bankstown; On-site; AUD 50,000 - 65,000; Full time

Job summary

Dental Care Centre – Fairfield Heights NSW is expanding and seeks a friendly Front Desk Coordinator to join our brand-new practice. You will deliver exceptional patient service, manage appointments, and handle accounts with HICAPS in a welcoming environment.

Ideal candidates are well-presented, customer-focused, and fluent in English with Arabic and Assyrian; strong communication and organisational skills are essential to support the team and ensure smooth daily operations.

Qualifications

• Experience in front desk coordination in a dental setting.
• Excellent communication and phone skills.
• Proficiency with D4W software.
• High attention to detail and strong organisational abilities.
• Ability to speak English, Arabic and Assyrian.

Responsibilities

• Deliver excellent customer service and patient communication.
• Coordinate appointments and manage daily schedules.
• Maintain accurate patient records and accounts.
• Operate HICAPS and process patient payments.
• Assist patients with medical history forms.
• Confirm appointments and follow up with patients.
• Discuss treatment plans and payment options in a clear and supportive manner.

Skills

Communication

Phone skills

Computer skills

Attention to detail

Organisational skills

Customer service

English language

Arabic language

Assyrian language

Tools

D4W (Dental 4 Windows)

Job description

Dental Care Centre – Fairfield Heights NSW

New Opportunity – Dental Receptionist / Practice Coordinator

Dental Care Centre – Now Opening in Fairfield Heights!

We are seeking an experienced Front Desk Coordinator with a genuine passion for customer care to join our growing team at our brand-new Fairfield Heights location.

This role is ideal for someone who enjoys interacting with people, is well-presented, and brings a warm, bubbly personality to the workplace.

Key Responsibilities:

• Deliver excellent customer service and patient communication
• Coordinate appointments and manage daily schedules
• Maintain accurate patient records and accounts
• Operate HICAPS and process patient payments
• Assist patients with medical history forms
• Confirm appointments and follow up with patients
• Discuss treatment plans and payment options in a clear and supportive manner

Required Skills & Experience:

• Excellent communication and phone skills
• Strong computer skills, including experience with D4W (Dental 4 Windows)
• High attention to detail and strong organisational abilities
• Customer-focused with a commitment to high-quality service
• Ability to speak English, Arabic, and Assyrian (essential)